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April 2024 by 209
I bought an electric lawnmower here yesterday, and Chris was extremely helpful with the sale. Unfortunately, after a short mow, this lawnmower didn’t work out for me and I needed to return it (it was way too hard for me to push). Chris very nicely suggested that I consider the self-propelled one, but I declined and he processed my refund. I love this store but it’s really great employees like this person who keep me coming back.
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April 2024 by Jordan Kyler
The best hardware store in the city! Always helpful and have what I need. Great folks there!
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March 2024 by Gary Brukiewa
I always find what I 'm looking for. At this location. From work related gear. And things l need for the house. And always excellent customer service .
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March 2024 by Bryant T
I didn't think to introduce myself before asking an associate where an item was and got a slightly rude response. It was MILDLY UNPLEASANT. I told him hi before asking for an item the next time and was kindly directed to the right place. Life is wonderful and human social interactions can occasionally be pleasurable experiences.
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February 2024 by O K
This is the absolutely best hardware store! They are super nice, it is employee owned, and they are super helpful. I am happy to go there and receive great service in a convenient location!
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January 2024 by Katelyn Joanne
Great store, always has what we need!
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December 2023 by Jennifer
Thankful for Ace. Great customer service. Cute cat. We were nearby staying on our boat. They had everything we needed for the boat. I purchased an amaryllis bulb the first week of November. It has traveled down the Chesapeake Bay and south in the ICW to Florida. It is my only Christmas decoration on the boat. Check out the blooms.
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October 2023 by Sheryl McDonald
You can always find something interesting or cool at this place. Good spot for those expressing themselves creatively. I've been coming here for a few years. Check out my pics.
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September 2023 by Indira Hall
This one star is for my visit on 9/17/2023 for curbside pickup. I have had positive experiences during my other visits to the store. I hate to give a one star review but I would give zero starts if I could. I parked near the entrance (directly across), as I have done on multiple occasions when picking up a curbside order. It has never been an issue before. I never knew it was okay to park directly in front. Seems rude and I believer there are signs for no parking. I called the store to let them know I had a curbside order. I was not asked any information regarding the car I was driving or where I was parked. Since it has never been a problem in the past, I didn't think anything of it. I waited patiently for some time, then I locked eyes with an employee who was at the door with my order. She came over with a HUGE nasty attitude. Saying that someone had came out before and why didn't I say anything. I didn't see anyone. Who knows, maybe I took my eyes off the door for a small period of time. I was not feeling well and recently had surgery. I explained to her that I didn't see anyone. She walked off in a huff, stating that well...you wanted curbside and should have been paying attention. She also rudely said a few other things as she was walking off. An older gentlemen with her told me to park directly in front of the store for curbside. Okay, will do for next time. There are no instructions regarding curbside. I had just picked up orders from two Home Depots, Safeway, Harris Teeter and Target. I had positive experiences from all. I have never been treated with such disrespect from a store employee in my recollection. It left me with such a horrible taste in my mouth. I don't know what made her feel as though she could speak to me as if I was the dirt on her shoe. If this is not normal behavior for this individual, then I have to assume that because I am black, she felt as though she could talk to me that way. It left me with such a horrible feeling for a while. I was not rude or disrespectful to her. She barely let me talk. I truly hope that this never happens to anyone else. It is beyond unacceptable. Low and behold I left the Canton Ace, went to the Federal Hill Ace for curbside and had zero issues and great customer service. Of course this is not indicative of all employees, however an employee witnessed this and gave me the impression that this behavior was okay.
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August 2023 by Jill R.
This location has the friendliest staff. They're always eager to help and contribute to the community
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August 2023 by Grant Sutts
Great local hardware store with a truly small town hardware store feel. Always greeted with a welcome and offer of assistance. They have a bit of everything, although prices may be a bit more than the big name stores you can't beat the convenience and friendliness. And if you're lucky you'll get to meet Dapper, the boss of Ace Canton.
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August 2023 by Chris H
Canton ace hardware is great! Dapper is the main attraction of course, but the rest of the store is great too. Their selection of tools is very good and the employees are quite helpful. The only negative is I often lose my partner in their vast plant section and have to track her down. Despite that I find myself continuing to come back almost every week.
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August 2023 by Lisa
The nicest and most helpful staff. Chris in particular was attentive and knowledgeable! Such a better experience than one of the other giant hardware stores!
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June 2023 by shane Bowen
They have everything u need and great customer service
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June 2023 by Ali T.
Ace is the place with the helpful hardware folks!This ace location has been around for years and I've been coming here at least for the past 10 years for the majority of my gardening and hardware needs. It's rare that they don't have what I need, but when they don't, they're very willing to order it and have it delivered.They have a reasonable selection of gardening equipment, and a reasonable selection of basic hardware. Obviously, even for a location as large as this one, it's not as big as one of the big stores, like Home Depot or Lowe's, but you can usually get what you need for most DIY projects.