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January 2024 by Terry Brown
Wow, they are scamming people out of money with credit card transactions, was at the Brooklyn Park store to buy a battery, associate charged my card $168.57 then said card was declined, then charges another $250.17 in same card ! After all is said, arr the manager says they dont see any transactions on thier end even though $420 bucks is missing from my account, can see transactions on bank app but still can't take my battery. Called customer service 1877 number, she says oh I've been being called alot about that situation, please wait a week and hope you money comes back. ALL I CAN SAY IS THANK GOD FOR AUTOZONE DOWN THE STREET !UPDATE: called the 1877 option 3 with no help, never recieved the merchandise or refund. I have to go without recieving battery for car, or refund. Since I didn't get either refund or battery my car is towed to impound lot, now iam calling a lawyer!
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November 2023 by Shelbi A
My first time getting my car battery replaced here was quick and easy. Thanks to Jeff for being so thorough and courteous.
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September 2023 by Darla Caulder
There is plenty of parking and the staff was very knowledgeable, helpful and courteous.
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August 2023 by Ralph Hershman
My battery was dead I was parked in the parking lot and asked if someone could start my jeep with the junper box they have in the store. I was told the only jumper box they had was for sale
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June 2023 by Samar Rahim
It was an OK experience. When I first walked in the cashier greeted me which is really nice but when I went to get a cabin air filter for my car, he gave me one price and apparently didn’t put the right product on the computer and so it went from eight dollars to like $18!And then afterwards, when I was using my car to make the purchase, I selected email for the receipt but it went to like the company’s email. Like my email was not even asked for. Even though it’s my first time visiting this place!So when I clicked email, I thought they were gonna ask me for my email on the computer but it just kind of went to the companies email for some reason and the cashier kind of got upset which I don’t blame him for but at least let me know, and he didn’t give me an attitude. He was really nice about it. But it was just a lot of things happening and a lot of mistakes be made by that one person.
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April 2023 by edwin nepomuceno
Friendly and helpful. Good prices
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April 2023 by Veronica
Absolutely DO NOT LEAVE YOUR PACKAGE HERE FOR UPS.. you will never see it again. It will get lost in all their auto junk and you will regret it. They take zero responsibility for it if you leave it there
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April 2023 by sha oftheeast
Jeff saved me money and told me about the rewards program glad I came here
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March 2023 by kenneth trombley
You have some lazy workers when you call and ask for a part and the person doesn't even look it up if they say you have to go to the junkyard and then you ask to speak to the manager and they find the part that's sad
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March 2023 by Eric TyreMan (Eric_TheTireGuy)
Never want to work.Need to hire new managers
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February 2023 by Trish B
Always helpful, reasonable prices they also test your battery for free and they will replace your battery for free if it's located underneath the hood my battery is located under my floor in the back of my SUV
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February 2023 by Anthony Taylor
I visited this store today,and encounter a rude and unprofessional employee name Corey. Just asked if the oil filter wrench will fit my vehicle, because there were many to choose from, his response that he didn’t know because I didn’t have my oil filter with me. I suggested that you can look up my vehicle and the information should be there and that’s when he wanted to argue and said that manger will be in tomorrow morning if I wanted to complaint about his behavior. This guy needs some training.
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November 2022 by Marsha Lutz
kind & friendly in most cases no extreme issues places are growing more expensive but that's the economy's fault
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October 2022 by Renee Red
Will call order - went to get my part n they sent it out of store when manager from another store informed staff I was on my way. I took 10 min to arrive n part was gone had to wait 3 hrs for it to reach another store
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August 2022 by breezo bowers
Buy with cash. There parts are wrong. Not car guys, just employees for a car store. Beware.
