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January 2024 by Kevin Jones
Edward was great the Best customer service 1/3/24
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September 2023 by SeñorGwap0
I like to take a kudos to the salesperson. Jamal. He's nice and he installed the battery quickly and safely. 10\10
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June 2023 by AJ H
I needed to drop off some used oil that was already in quart bottles, they said their oil drum was full and could not accept it anymore, Even though it was in bottles
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April 2023 by F Dillon
Helpful employees. I like to submit my order thru the app.
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February 2023 by Arthur Powell
Always have great experience with the guys there very knowledgeable
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February 2023 by MELLARIE MILLER
Purchased a battery, wasn't told that batteries are non refundable, now I'm stuck. Will never shop there again
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October 2022 by Turbine carpet and Upholstery cleaning.
They had the part I needed in stocks. They were Courteous and convenient .
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July 2022 by G J
They're okay for what they do. I guess I don't have any complaints.
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May 2022 by Karen
The young man changed my wiper blades.Very nice.I think I would have struggled with doing it myself
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April 2022 by Sean Foudos
Gave 5 stars cuz it’s usually a great experience in your store. Employees are usually helpful and friendly. Today I witnessed some middle aged guy be dismissive and rude to everyone he talked to. I didn’t deal with him myself but I’ve dealt with him before and it was the same. I have bad days too but it is ridiculous and you guys need to know about it. I’ll definitely be back but someone should put him in his place.
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April 2022 by Mac C
Great location. The lady at the front helped me find the proper bulb for my friend's car way fast than if I would have done it with the booklet thing!Thank you!
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March 2022 by Tanya ONeal
Ordered a part mid afternoon and was told it would be in the next day. Called the next day, also mid-afternoon and was told they part would be there about 4:30. Called at 5, no part. Was told they would call when it came in. I decided to call at 8 pm and the lady was rude and said “I told you I would call you! Look at the bottom of your receipt. It says expected delivery. We have no control once we place the order!”Y’all need to discontinue advertising same day and next day pickup if you can’t deliver what you promise.
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February 2022 by Angela G.
The customer service at the Parkville location is TRASH! The staff is non responsive and rude. When I voiced my complaints to the General Manager, he was flippant. I'll never go to Advanced Auto again. Auto Zone is only three blocks away. I'll shop there in the future for my auto needs.
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November 2021 by Brian C
Ordered battery for curbside pickup. Arrived called the store and gave my name for order to be brought out and I asked could they install the battery. I was told I had to come in to sign the receipt which defeats the purpose of curbside pickup. Guy came out and gave every excuse he could think of not to take out my old battery and didn’t even attempt to do it. I had cut my car off so now I had to ask another clerk for a jump, he said sure he would be right back. Waited outside for 10 minutes only to have him come out and say their jump box wasn’t charged. So I asked that they only had 1 for the entire store and he said yes. So I then asked him could I borrow his socket set to try and change the battery myself, he says ok goes in the store and comes out with a jump box. Says he found 1 that was charged. I went home got my tools out and switched out the battery in about 10 minutes. Now I gotta drive back to the store to take old battery back to get core charge. Horrible customer service at this location.
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September 2021 by KAREN CHANCE
Shelves well stocked and location convenient. There is no customer service. Don't expect the foul mouthed young causian woman to be kind. And don't expect a greeting as you walk in.
