-
November 2023 by Mr. D
Recently purchased a master cylinder from this store because the only other store to have part in stock at another location box was already opened. After purchasing this part and installing it, the ports where the brake lines tighten to the master cylinder would leak. This means the new part is defective. I'm a Master Mechanic of 40 years and tried to explain to the store general manager named Michelle. Unfortunately the general manager has no mechanical experience and had no clue what I was talking about. After a couple of days going back and forth I called corporate. I only wanted a refund that she absolutely refused to do. Corporate is issuing a refund my gripe is a person I charge of a parts store that does not know the product. She was rude and obnoxious. I had corporate on my cell after going back in the store, corporate heard her disgusting behavior. I will never ever return to that store. So glad my experience and professionalism paid off.
-
October 2023 by Negil Chacko
Got here at 7:40am when the store opens, employee is outside on the phone and haven’t even opened the store. He had to start the computers, and do the whole morning process of opening the store. I am the first one here picking up a part I ordered last night and waiting 30 minutes to get as soon as I walked in! Never coming here in the morning ever again. I literally ordered a part from advance auto in Ellicott city same morning and got there at 7:30am and the employee there had me in and out in 5 minutes. That’s cause that store WAS OPEN AT 7:30AM and the employees know what they are DOING!!
-
October 2023 by Noel St. Jean (NoelSJ)
Had what I needed right away
-
September 2023 by ibrahim khan
Extremely friendly and helpful staff, super clean and organized as well prolly the best one I’ve been to
