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February 2024 by Shari Nolan
When I went to pay my bill at the whitewash location I was very disappointed that the machine was down. Received a call this morning from store manager, Matt and the way he spoke to me was somewhat disrespectful and I don’t. I don’t appreciate that so I will be taking my business to the Towson store for now on because I don’t appreciate the way he spoke with me he was saying things to me that was not true and I called and corrected him on that. The sales person Kelli is the one who helped me I had less than a minute wait to pay my bill but like I said, I upset about the way the manager called me this morning and spoke to me so I’ll be taking my business to the Towson store for now on
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November 2023 by Billy Horr
The store is awesome Dave is????after a long day of losing my phone is settled me down and got me up and running…PLEASE PLEASE PLEASE avoid the AT and T store across the street it’s 100% pure trash. Lazy city people run it and u can tell??????
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November 2023 by Gem
Terrible customer service at the store today. Would not recommend this company. Such a headache and it was just to drop off my phone. They provide incorrect pricing and tell you you’re wrong when you are not.
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November 2023 by Upendra Adhikari
Very friendly and helpful staff. Thank you Marvin and Amanda for your great help!!
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November 2023 by Catherine Allen
A young man and woman were very helpful at this location at White Marsh mall
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October 2023 by Brandon Strobl
Never been to Baltimore, yet this store accepted a FAKE ID and charged 2 pair of airpods on our account without further identification.
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September 2023 by Deborah Joseph
Service at AT&T AT WHITEMARSH WAS VERY PROFESSIONAL THANK YOU Kelly for your kindness and patience with me
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September 2023 by OBAID urrehman
Highly inefficient staff. Takes an hour to answer simole questions. Don't know how things work.
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June 2023 by Troy Maith Jr
Stopped in for an answer to a question, and Kellee captivated me with her wealth of knowledge and her humanity. Shes pretty awesome feel like I met her at the right time. Stores lucky to have her.
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March 2023 by Scott Darby
Excellent service. Kellee was awesome!!! Thank you so much for helping me navigate through everything on getting my new account straight.
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November 2022 by Justin Hock
We went to the corporate store at White Marsh mall where we got the help we needed and they even stayed after the store was closed to wait for my data to finish transferring. Take notes. the service we received from Tamie was impeccable. Thank you so much. We love our IPhone 14 pro max’s and Apple Watch 8’s.
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November 2022 by Melissa Winder
Kellee was awesomely wonderful she helped me so much with pairing and setting up my apple watch and also updating my phone and was super patient and understanding as well as knowledgeable and had a answer to every question I had this girl know her job I would recommend everyone go she her
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October 2022 by Caitlin Cash
My husband and I came into the store earlier tonight to upgrade my phone and switch me over to AT&T from Verizon wireless. Even though the employees were busy helping other customers, we were still acknowledged by an employee not long after we came into the store and were asked what we needed assistance with. Shortly after, Amanda helped us and was able to get me switched over to a new phone in less than an hour! She was extremely helpful and knowledgeable. She answered any questions we had and was super professional and very kind! I’m so happy with my AT&T experience so far and will be returning to this location if I ever need to!
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October 2022 by Terry Patton
I stopped in because I was near this location shopping. James was very helpful, quite knowledgeable and a pleasant person. I recommend others to visit this store.
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August 2022 by Jay Willet-Cruz
Jasmine (Jae) helped me with getting my new phone and a few extra goodies. Love my new water bottle it can also charge my phone. Amazing. The location was clean. I qas kindof in and out because I knew what I wanted. Will return to the same location when its time for a new phone again. My bottle is black but that was the packaging for it.
