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March 2023 by Google user
Dimitri was the person who helped me with my phone. I am not from Baltimore and my phone broke while I was on a work related trip. When I called they agreed to meet me at my hotel and tried repeatedly to repair my phone. He was so accommodating, affordable and saved my trip. Would recommend to anybody!!!
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February 2023 by Luisa Ricaurte
Dimitri was the person who helped me with my phone. I am not from Baltimore and my phone broke while I was on a work related trip. When I called they agreed to meet me at my hotel and tried repeatedly to repair my phone. He was so accommodating, affordable and saved my trip. Would recommend to anybody!!!
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August 2022 by Jon Zubin
Got my iPhone lightning socket replaced, a little pricy, $75.
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December 2021 by Jennifer Mueller
I've had several phone screens replaced here over the years and am always happy with the work and the price. I'll never look anywhere else.
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September 2021 by B Jinks
So incredibly pleased with the workers at this location the few times I had problems with my phone, Corey was really, super excellent, patient and kind with my last phone situation, Thank you so much ? Namaste, Bj
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July 2021 by Harold McFadden
I was able to buy what I needed for my new phone. They were great in helping me.
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April 2021 by Sammy Spern
The team was great and was able to fix my phone quickly and efficiently. Super happy with the results and would absolutely use them again!
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March 2021 by Cindy F.
Prompt response to my inquiry. Same day appointment for less than others had quoted me for a iPhone screen repair.
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February 2021 by DEF STEF
Had other cell phone screens repaired/replaced in the past. This was the best one yet. Quick turnaround and decent pricing
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February 2021 by jonathan seaman
Excellent customer service. Absolutely recommend.
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January 2021 by Traymar Cook
The employee Dima is a racist. My friend took his iPhone Se to the Howard location and was met with a really nasty attitude by the technician Dima.
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December 2020 by Nir Dangor
Great experienceThey couldn't do it earlier than thatPicked up my phone fixed quickly and brought it backI didn't need to travel didn't need to waitVery professional and reliableI'd definitely use them again
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November 2020 by Joseph Kennedy
These guys fixed my LG V20 by replacing the MicroSD slot, but in doing so the broke the combined nano-sim slot. When I asked that they use their own warrantee to fix it they first blamed me for breaking the slot and then offered my $97 back, but only refunded my credit card $48. To be clear, I paid half before the repair, so this was like only getting refunded one of the charges.Update:I was upset about that and left this review, but they eventually worked it out with me and refunded the rest of my money. As a result, I'm added two starts to the review for their honesty and good will, and I have added this update to the middle of the review.I wouldn't have left this review if I got it all back, or if my phone worked. Can they fix an iPhone screen? Probably. Can they fix another phone with micro-soldering? No. Are they honest and fair with honoring their warrantee? The original review said: "Not in my experience.", but now that I'm updating it to reflect them giving back the rest of my money: Yes, they can be honest and fair, but keep working with them if you think they dropped the ball, and in the end you might see them make it right, like they did in my case.
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July 2020 by Melanie Hagan
Forever Wireless was amazing. They responded to me immediately and were able to come out to me to fix my phone the very next day. Great communication and a job very well done (in about 5 minutes mind you)! I had a very broken screen but I’m certain they can help with a number of issues. Thank you Forever Wireless!
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May 2020 by Samantha Krigsman
Quick and inexpensive repair of a relatively old phone. Less than a week from reaching out to getting my phone back good as new, in the midst of a pandemic. Very much plan to use these again if (and let's be real, when) the need arises.
