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March 2023 by Michelle McCoy
The people there were very helpful and it's a clean place
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November 2022 by Langston D.
Everything you've heard about BofA's abyssal customer service is true. The online option is impossible and branch representatives are pleasant but unable to fix many problems. Stick with a local bank where you can talk to the same employee each time and they will help. I can't imagine why anyone would use BofA unless they were a major business borrower.
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March 2022 by Maria Durham
I arrived to cash a check. One teller working with NO urgency. A bank manager (possibly) not sure, walking around arranging furniture. Like no one acknowledged my presence. I've stood here for atleast 20 minutes, nothing. The furniture mover asked finally if I'm depositing a check, I stated no I would like to cash it, he walked away. Cashier stated she couldn't cash it, wasn't sure when it would clear. I've never been told, that they don't know when it will clear. Didn't speak, her name isn't present at her station. Poor customer service.
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November 2021 by Say Round
Very slow and unprofessional. I needed help to verify my identity so I can get my money released only one bank manager was available and he lied to me and said he has a appointment with a customer in 15 minutes so I waited and that customer never came. He lied just so he wouldn't help me.. this bank needs to be shut down.
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December 2019 by Jad Farha
Extremely understaffed. Very slow service spent 2 hours waiting for someone to help me open an account. There was only one employee helping customers with opening new accounts. And there was only 1 teller in the entire branch.
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August 2019 by RA Alsheikh
The service is acceptable, but come on you need to rebuild this branch, it smells awful, and the furniture is from the ’60s.
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June 2019 by A Alsheikh
The service is acceptable, but come on you need to rebuild this branch, it smells awful, and the furniture is from the '60s.
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March 2019 by Richard S.
Superb service. Roman was efficient and helpful in getting what I needed done done (and saved me some money to boot) I was in and out in less than half an hour, allowing me more time to eat my lunch. No high pressure sales tactics and friendly conversation as well.
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December 2018 by Bhem Tika
Long queues. There is only one staff working at the counter ALWAYS! Others walk around and do nothing even if there is a long queue.
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July 2018 by Huzair Ali
Poor service. Long queues, insufficient overworked staff
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June 2018 by Chia-Yu Emily Chen
The service is horrible, the personnel was talking to the other worker at all time and didn't pay attention to me request.
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October 2017 by dekara johnson
ALWAYS BUSY NO MATTER WHAT TIME YOU GO IN AND SLOW ASF!!!
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August 2017 by Raja Hayajneh
Anthony & Atya are AWESOME. Raja
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June 2017 by Andrés González
Quick to get a Credit Card
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May 2016 by Carl Haupt
Always takes forever to conduct business here. Only 2 people max working at the counter. Half of the time one is tending to other duties. Tellers are friendly but I wish it would not take me 15 minutes to cash a check.
