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March 2024 by Mike Nowakowski
Both atm out of order. Happens all the time
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September 2023 by M
Worse and bad in waste of time and business delay and lag nt recommended at all
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August 2023 by Robyn Harrison Best
I recently had the pleasure of working with Christopher, an employee at Bank of America, and I must say that my experience was nothing short of exceptional. From the moment we walked into the branch, Christopher's professionalism and friendly demeanor made us feel welcome and comfortable.Christopher went above and beyond to ensure that my granddaughter, who was opening her first bank account, fully understood everything about banking. He patiently explained all the necessary details, guiding her through the account setup process and clarifying any questions she had. His ability to communicate complex banking concepts in a simple and understandable manner was truly impressive.What made Christopher truly outstanding was his attention to detail. He took the time to thoroughly explain how to access and navigate the bank's mobile app, ensuring that my granddaughter felt confident in utilizing it for her banking needs. He left no stone unturned, ensuring that she understood the various features and functionalities available to her.Throughout our interaction, Christopher's kindness and friendliness shone through. He genuinely cared about providing the best service possible and creating a positive experience for us. His warm and approachable nature made us feel valued as customers and reinforced our trust in Bank of America.I cannot recommend Bank of America highly enough, especially with employees like Christopher representing the bank. His commitment to excellent customer service and his ability to connect with customers, regardless of age or banking experience, is truly commendable.If you're looking for a bank that prioritizes customer satisfaction and has knowledgeable and friendly staff, Bank of America is the place to go. And if you're fortunate enough to have Christopher assist you, you can rest assured that you'll receive top-notch service and support.In conclusion, my encounter with Christopher at Bank of America was nothing short of amazing. His dedication, attention to detail, and genuine kindness deserve the highest praise. I am confident that Bank of America, with employees like Christopher, will continue to provide outstanding customer service to all who seek their assistance.Robyn
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August 2023 by Annisa Liu
I haven’t stepped into a bank in essentially years, but I wanted to talk to someone in person to get some advice about extending my credit vs opening another credit card. I made an appointment with Chris Bush, and he was so wonderful! He patiently walked me through all my options, including options I didn’t even know were available to me, and gave me pros and cons for each. I needed to deposit some bonds as well and the teller was also very nice and helpful. I don’t see myself going into a bank in person again anytime soon, but if I do I’ll go there! ?
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July 2023 by Star Scream
Chris was very helpful and the service was excellent
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May 2023 by Choice Is Yours
Understaffed always long lines. Not open until 10am? How lazy... Charge a million fees and just a horrible bank.
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May 2023 by Sandy P.
What's been going on lately with the drive thru for this bank? It's fully functional maybe 60% of the time I go there. There's often an out-of-order message on the screen, why can't a major bank keep its equipment in working order? The other day I drove through wanting to withdraw $20, the only withdrawal options were $100, $200 or $300! Come on now. Bank of America, do better!!
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September 2022 by Shane Gleason
Let me say this is one of the best banks in Essex because of Robin and Ann am in the 2 to 3 times a week I do a lot of business with them them 2 lovely women need raises for all they deal will on a daily basis no matter how bad there days is they are always so nice and they always so helpful I can’t forget terrell even know he moved to other location
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May 2022 by Emani Coclough
Chris and Robin have helped me so much! I’m not very good with technology sometimes and they bared with me through the entire process CHRIS WAS THEE BEST! Great experience will def be back!?
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April 2022 by Sharon Bailey
Terrell is amazing gained the trust of me and my family
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October 2021 by Sharonda Thomson
Terell brown my personal bank was awesome and patient
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September 2021 by Rue-Scott Braham
I received great service From Terrell and Robin! Their Lobby engagement was excellent!
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July 2021 by The Truth
Management needs to speak to Mrs Robin about her customer service and ease dropping on couples conversations why they’re in the building. I think it’s very rude that as I’m having a conversation with my significant other that Mrs Robin felt the need to input her self into the conversation and the disagreement to have a statement made when no one was speaking to her unprofessionalism at its finest.
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March 2021 by pavement wheels
been having to go here since my local branch at eastpoint mall closed and i have never had any problems here it is usually pretty in and out but i also go early in the morning or earlier in the afternoon so lol
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August 2020 by Garrett Fotis
This one sucks don't even bother
