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December 2023 by Danny Pittas
Do yourself a favor and do NOT bank here. Or at any Bank of America. I truly regret setting up my account here. This particular bank is barely ever staffed properly. Fees are ridiculous. They try to sell you a bunch of products you don’t need. I’ve moved my personal accounts to other banks. Today was the final straw and I am going to move my business account as well. The inconvenience of working with Bank of America has surpassed the inconvenience of switching banks.
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March 2023 by Robert Gorham
Impeccable service..
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February 2023 by Mike Beer
Been a customer for 15 years with so-called "preferred" status. Tried to open a joint account and was turned away by both clerk and manager. Bank down the street had no trouble with precisely the same task.
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December 2022 by Ragin, Inc
Waited over thirty minutes attempting to close her account & manager refused to service us even with a scheduled appointment. The pandemic shouldn’t alienate seniors.
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December 2022 by Trang Pham
(Translated by Google) I have had a lot of money deducted from my bank account unreasonably. It has been 2 months since I went to the bank to present my problem and did not get enthusiastic help from the bank staff. Really so disappointing. This is the third time since 2 months ago I lost money in my account. Still not solved the problem satisfactorily. Probably won't use this bank account anymore(Original)Tôi đã bị trừ tiền rất nhiều trong tài khoản ngân hàng một cách vô lý. Đã 2 tháng trôi qua tôi đã ra ngân hàng để trình bày về vấn đề rắc rối của tôi và không được sự giúp đỡ nhiệt tình của nhân viên ngân hàng. Thực sự quá thất vọng. Đây là lần thứ ba kể từ khi 2 tháng trước tôi bị mất tiền trong tài khoản. Vẫn không được giải quyết vấn đề một cách thỏa đáng. Có lẽ là sẽ không sử dụng tài khoản ngân hàng này nữa
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November 2022 by Matt Frock
One of the worst Bank Of America locations. I've lost count of how many times the ATMs don't work or have no cash. Time to switch to a new bank.
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February 2022 by Sharon Shaffe
Out of all the banks I have ever been to, this is the most mismanaged bank. The staff is disrespectful and easy going as there is no one to monitor them. Staff treats clients like an option and suggest to go-to other branches to receive services. It's extremely hard to receive banking services at this branch even if you are a premium customer. The customer comes first attitude is simply non existent. Manager refuses to provide services. Don't go here!
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February 2022 by Dionysia Dameron
Slow several people in line one teller!!!!!
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October 2021 by Alexis C
I have never felt more compelled to write a review for a place. This is the first time that I have ever been to this bank and I was hesitant because of all the bad reviews. The teller Sophia was very unprofessional and very rude. I asked a clarifying question and she had an attitude the whole time and she snatched my paper from me. I am really not sure how this lady even has a job here but Bank of America seriously needs to reevaluate who they hire because it makes me never want to go back ever! If I could give zero stars I would.
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July 2021 by Daniel G
Teller was rude for no reason right from the start. Should learn customer service or change jobs.
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January 2021 by Lily Pastor
First off, all the folks working here are great. They're doing an amazing job and I have nothing but gratitude and respect for everyone here.My overwhelming rage comes from standing inside for 10 minutes to get quarters, while the drive-thru is closed. It is disturbing that Bank of America refuses to hire enough people to work this location so that as many of us as possible can use the drive-thru. This is the kind of disgusting, morally repugnant behavior that makes me hate Bank of America.It's a pandemic. Minimize the number of people who go into a physical location. Bank of America makes enough money to hire more employees. There is no excuse for this.
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January 2021 by Claire Barmann
Awful. Terrible.
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January 2021 by Brittany Gordon
Would not recommend this location. Susan is great! The manager Corey does not have managerial skills. I would recommend giving him classes or videos to manage a branch. If you’re in the area and want to bank here, go somewhere else. Respectfully.
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September 2020 by Todd Studeny
Update your hours if you going to be closed.
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August 2020 by Ernest Ragin
Waited over thirty minutes attempting to close her manager refused to service us
