Bath & Body Works has been creating popular scents for over 20 years, offering a wide range of products like body lotions, shower gels, and 3-wick candles. Customers appreciate the variety and quality of items, perfect for personal use or gifting. Staff members vary in helpfulness; some, like one knowledgeable associate, provide excellent service and assist in finding the right products. However, experiences with store associates are mixed, with some customers feeling unwelcomed or uncomfortable due to perceived favoritism or poor treatment. Customers also find some scents too young or overpowering, though the Sleep lotion with lavender and vanilla receives high praise for its relaxing qualities. Online ordering can be frustrating when customers are asked to wait in line for pickup, despite the store's busy staff. Overall, the store offers a good selection of fragrances and helpful staff, but some shoppers experience inconsistent service and scent preferences.
Figured I would beat the rush my ordering online only to be told I had to stand in line to pick up a pick up order. There were so many associates just around the store to help with orders vs associates at the cash register. I ended up leaving the order and will prob let the order cancel its self out.
October 2025
I didn't know exactly what I was looking for but Sierra did her very best in helping me find a body spray that a friend let me try one time.
November 2023
Some of the employees are excellent especially a team member by the name of I believe Kayla Labelle. She was very knowledgeable and customer friendly I would definitely shop there agian.
