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March 2025 by Cliff & Lil Weldon
You may have to use an uber to go ro eat otherwise a McDonald's isacross the parking lot
Rooms: Clean
Safety: Good
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March 2025 by Kyndahl Taylor
Booked this location because it was close to my job was there for a few weeks. The staff was amazing and the room was comfy pool warm and my girls favorite part. I believe the night manager name was Deshawn and lady Tiff who worked the front desk at night were absolutely wonderful the lady Brandy worked in the evening and the young lady she has dark hair dont remember her name but she helped me almost everytime i needed to extend my reservation the whole staff was helpful amazing i cant thank them enough for helping my family i will definitely stay here again
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March 2025 by Nicholas Faulkner
Over priced. Not well maintained. Had to shower in ankle deep water. $150.00 Deposit. Old mattress.
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March 2025 by Dee Watkins
Nearby activities: Comedy club
Food and drinks: Just ok
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March 2025 by Camay Mitchell
Just attend the Garry Owen show again here it's Mar8,2025 7pm .Went last week Mar 2024 show Awesome hotel terrible, nasty,Alot of trash in hall up stairs you all need to do better came with my family from Clinton, Md you should have 1star 🌟 Camay
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March 2025 by Jennifer Thompson
This Best Western is an excellent choice when visiting Baltimore. Very clean, excellent restaurant and shuttle service to John Hopkins Hospitals. Staff was very helpful and friendly and discounts available and long term prices for those needing treatments at John Hopkins. Free breakfast had a very wide variety of choices.
Highly recommend this hotel.
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March 2025 by Alexander Sanchez
El manager del front desk no le gusta que uno se pare mucho tiempo al frente de la recepción .. y yo siendo un huésped no deberÃan de decir esas cosas no se puede parar a saludar a las personas amables que trabajan al frente saludar...deberÃa de mejorar eso ... yo estando 28 dias hospedados deberÃan de darle un mejor trato a uno
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February 2025 by Ron Hinton
The security was too aggressive with me and my guest upon arrival. Later comes to the pool area asking questions but not telling me the issue. Made my children uncomfortable ( has autism). Then come to my room to see two roaches crawling up the wall. Yeah never again. There is a comedy club and night club in the same building.
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February 2025 by Cliff Shockley
Wow, what a great hotel at a fair price! Convenient location, plenty of parking, and seems secure. First customer service oriented place I've been to in forever that it seemed no one was miserable at their job! The desk clerks, the security, and housekeeping were all friendly and everyone acknowledged us and made us feel welcome. The room was very clean, the beds comfortable, HVAC unit both heated and cooled us well (we like to change temperatures throughout the night/morning). On the 10th floor it was quiet, no loud foot traffic, doors slamming or anything. (there even was a child's birthday party on our floor when we first arrived and we could only here that from a few feet away from their door, rooms are pretty soundproof!) The shower had plenty of water pressure and hot water, and the temperature was very adjustable (so many hotels lately have low pressure and seems water is either scalding hot or freezing cold, no here). The elevators all seemed working, and were fast to arrive (a rarity it seems at other hotels) The pool and exercise area were quiet and clean, the water temperature was just right. The complimentary breakfast had plenty of options, and was well stocked and also felt sanitary/safe to eat, staff kept the dining area tidy.
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February 2025 by Kat Fries
Rooms: Clean & updated.
Safety: Safe hotel, lit/monitored parking lot, shuttle to from places with very nice security staff - I felt very safe.
Food and drinks: Onsite restaurant & bar. Full breakfast
Noteworthy details: Indoor pool & fitness room.
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February 2025 by Colette Diallo
I was stereotyped by the front desk clerk at check in and my room flooded from the shower head that was old and broken . I had to move my stuff to another room at 9:45pm and it caused me to be late for the event that I was staying there for that evening. The clerk Tiffani racially profiled me from the start and from that point I knew the stay was going to a bad one. This was my first time at the Hotel and first impressions and good customer service are everything to me.
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February 2025 by Danielle Taylor
Hotel was excellent.. there were no complaints..
Rooms: Excellent
Nearby activities: Excellent
Safety: Excellent
Walkability: Excellent
Food and drinks: Excellent
Noteworthy details: Excellent
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February 2025 by Robin Bissinger
Used sleep park cruise deal. Excellent deal & well organized.
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February 2025 by Howard Giddings
It is unfortunate that I now have to leave this review on Best Western Hotel located on O’Donnell St., Baltimore, MD, Prior to booking our stay I contacted the hotel to ask about the pest problem that my wife and I observed a few years ago during a stay. I was told by the front desk that the problem with roaches had been taken care of so I once again convinced my wife to give them another try and booked a room for January 11, 2025. Later in the evening, while in the room, my wife and I observed, roach crawling across the table next to the television. This information was relayed to the front desk personnel on January 12 before our cruise and again upon returning from the cruise on January 26. As of today prior to this review not one person has made contact with me or responded to the email I sent to management. Until this pest problem is rectified I cannot recommend this hotel to anyone. The front desk staff and the housekeeper manager listened and apologized but did all that was allowed within the scope of their job.
Rooms: Observed roaches
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February 2025 by Danny Laplante
Beautiful room, despite the highway right next door! Very well soundproofed
