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October 2022 by Ivan C.
This began a few months ago when I purchased a pair of wireless earbuds. They were very poor quality, so I returned a few days later asking for a refund. I kept the receipt which detailed I should be entitled to a full refund. The store clerk who assisted me at that time said I would not be able to get a refund since they can't resell earbuds. That is not my problem since they sold me a bad product in the first place. They said they would contact management about this but he was out the office for an extended lunch so I would need to wait hours before getting a reply. I left a 2-star review on Google expressing my disappointment. I returned the day after and was given half of what I spent on the earbuds as store credit. I accepted this but was still unsatisfied since according to the info printed on the receipt and on their corporate's website, I should have been entitled the full cash refund. Today, I returned looking to purchase a charger. I never had a problem with a charger I purchased from them before, so this was something I trusted them on. The problem is that the same store clerk from before was manning the counter again today and they refused me service until I took down my previous 2-star review.
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February 2019 by Davon Bromfield
Great customer service can point you in the right direction if they cant assist in helping you. Was on point and truthful with their business and they had everything I needed
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October 2018 by Derek Williams
Good service.
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September 2018 by Lizzy W.
The best experience with repair I've ever had!!! I am a theater teacher and this is the first week of school... and my phone drops. The screen shatters. I was panicking, because I use my phone to keep time on stage, and I had 5 classes left!!! Within 10 minutes we were scheduled for an appointment and within 30 minutes my phone was FIXED!!! He came right to my work! Danny is a SAINT and he even threw in a protective cover since I'm a teacher. Absolutely fantastic service!!!
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June 2018 by Baltimore Hack
Service is second to none. Wether you need a repair or a phone this place is amazing. Very knowledgeable and convenient. They also offer repairs for all your devices. Definitely check them out!
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December 2017 by Kareem H.
These guys do awesome repair jobs. I can say I'm a pretty careless person because I always end up damaging my phone. These guys have been really helpful when it comes to the repairing bit. You guys should really check them out.
