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December 2023 by mutaz shnaikat
I have been customer with boost for over 7 years and this is my first time calling the customer service and I never knew it’s going to be that hard. Customer service is terrible and helpless. I wasted enough time today trying to call them 4 times and explain to them what’s going on and all that was for absolutely nothing.I have been doing a monthly payment for The phone I got and I did the last payment on October 3rd and On November they charge me for the phone which is I paid off in October and after calling them and ask them to refund my money they promised me to do so and they didn’t do anything same thing this month. I have $50 on my account and I believe that enough to cover my bill for this month. and in order for me to get my Service back I have to pay 19$ more because there is no body to help and correct the amount on their system .
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October 2023 by Lisa Simms
I must say I was pleased with the service on October 19th. I had just been to the Eastern ave location and my experience there was very offputting so I left. At the east point location, I bought a new phone and had the service switched. It was done very quickly and professionally. Thank you east point location for your help. I will continue to use this location even though its further away.
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August 2023 by charles MCMEEKIN
Wow! Wow! Wow! As a previous boost customer coming back to boost again - I never thought I would receive such great customer service! Not only did you guys help my fiance and I out tremendously, but you went above and beyond in every way imaginable. I'll never forget how much you helped us out during a difficult time in our life and will be forever grateful and loyal to Boost Mobile and your store at East Point Mall! Thank you again from the bottom of my heart!
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May 2023 by Don Canapp
A little wait service slow
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November 2022 by Ayanna Roberts
Had a bad experience at another boost with my husband and came here right after. The associate was so sweet and made our experience quick, easy, and efficient! The store was clean and organized. This location will be our new to go to!
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November 2022 by James Golden
The only mobile place I've gone to they don't lie to you about what's wrong with your phone those places you go to you have a problem with your phone you need a new phone what a lie why do they do this they think everybody is stupid
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June 2022 by Patricia Redwood
Love it.Very courteous and nice to it's customers.
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May 2022 by David Downs
Itwas ?
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October 2021 by John Reinsfelder
Very helpful
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August 2020 by Kathy Barrientos
Pick up a package there
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September 2019 by U Singh
Excellent Staff and Great Inventory!
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August 2019 by Preston Figueroa
Afifa was awesome! She knew everything about what I needed.
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June 2018 by asura strike
Nothing special
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August 2015 by Gurpreet Kaur
Great Customer Service, Very professional and helpful staff! A++++++