Build-A-Bear Workshop Baltimore allows customers to create a unique plush toy by adding outfits, sounds, and scents. An extra special touch is the option to record a custom voice message for the toy. The location is also noted for hosting PAWsome parties before, during, or after store hours for events like birthdays. These parties include hands-on fun, a customized furry friend, a Special Heart ceremony, and games.
Reviews consistently highlight amazing and kind customer service, with workers described as helpful, patient, and kid-friendly, making the experience fun for both children and parents. One reviewer mentioned a very good experience getting a plush toy repaired. Multiple accounts of successful birthday parties note that the staff were very kind and patient, leaving everyone happy. The overall recommendation is to give this location a chance for a positive experience.
We had my sons 6th birthday party here yesterday and it went really well.All 3 of the girls working were very kind and patient with the kids and parents. Everyone left happy and my son keeps telling me how much fun he had.
November 2022
We had my sons 6th birthday party here yesterday and it went really well. All 3 of the girls working were very kind and patient with the kids and parents. Everyone left happy and my son keeps telling me how much fun he had.
October 2020
First time there with my son he's been there before but had an amazing experience
