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December 2025 by Holly Mozal
We had carpet installed in 2 rooms. Chris, in sales, was excellent to work with and offered insights, etc. on the type of carpet we needed for our lifestyle, etc. We were only going to get 1 room done, but he offered a deal on 2 rooms, so we said yes. We were scheduled right away with no problem. The installers were prompt, efficient, and took care when moving some of the heavy furniture that I couldn't move and protected the floors where they placed the furniture. The install was quick and looks beautiful! We would definitely use them again when we remodel the basement and install carpet.
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November 2024 by maryann libercci
I cannot speak highly enough of the installers, Ralph and Ralph. They truly went about and beyond when it came to installing my new carpet. They assisted me with moving furniture I was unable to move, carried the carpet up three flights of steps, and were meticulous in their installation. Very thankful I went with them, and highly recommend them to everyone!
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November 2024 by Gordon Spangler
Carpet Concepts did work for me years ago work was quality and professionalI. Went to the store and met with (Chris) and selected carpets for the Two (2) stairs to basement and the second floor level. We confirmed the carpet and the installer came to price the carpet and install. They gave me a price and Chris said he would review for possible less pricing. Never heard back from him, getting quotes now, with carpet concepts quote to compare.
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April 2024 by Claudia Morrell
I have been working with carpet concepts for decades as I moved from home to home, renovated the basement, dealt with flooding…. I just recently had my home renovated and they did an awesome job as usual. I would never go anywhere else!
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April 2024 by Adrienne Shiu
Everyone at Carpet Concepts was wonderful to work with - responsive, friendly, not hard sell and knowledgeable and experienced. Loved that it was a local small business and the installers were efficient and so well experienced! Thank you!
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November 2023 by peejo sehr
Loved working with this family owned business...they were excellent from helping us pick out a great choice all the way to installation..Chuck is so skilled and they are outstanding. Highly recommendoutstanding.
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October 2023 by Natalie Fell
I've been meaning to write this review for months now so finally getting around to it. I used Carpet Concepts earlier this year and was extremely happy with them. Chris was the in store salesperson I dealt with mainly but also, Mary. Chuck did the measurements. From beginning to end everything went well with this company. The installers were wonderful, on time, friendly, polite and did a great job. I had both floor and carpet installed at separate times. I will be replacing my upstairs carpet in the near future and will be using them for that too and this will always be the company I use from here forward.
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September 2023 by Donald Middlecamp
Great Sales and Install Teams!
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September 2023 by Gerald Miller
On time, efficient, clean courteous.
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August 2023 by johnnypk1963
Carpet Concepts and Steve the installer did a great job putting our carpet in for both our bedroom and most importantly our stairs which had a stairlift. On time and very professional in their interactions w me. Couldn’t be more pleased w their work.
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June 2023 by Tracy Price
Best experience ever! From start to finish everything went so smoothly. Mary knew what we wanted & came out the next day to measure! The installers were amazing & we love our new carpet!
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May 2023 by Mayra Ramirez
Getting carpets for two houses was so easy from placing the order to the day carpet was installed. I highly recommend Carpet Concepts.
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March 2023 by Barbara Vincent
My husband and I visited the showroom on Joppa Road and ended up purchasing carpet. They installed the carpet on Monday February 27th. Our experience with everyone there was great. Everyone from the showroom, warehouse and our installers, Roger and Roger were absolutely wonderful. I would recommend if you are interested in purchasing flooring to make sure that you give these people a chance.
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February 2023 by Madison Mitchell
We had them redo our basement flooring. Everything went very smooth and we enjoyed everyone we worked with. They were able to get in the materials we needed ahead of schedule, the installation team did a quality job and didnt rush it, and we now receive lots of compliments on our carpeted basement!
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January 2023 by Noreen Duff
I have worked with Scott at Carpet Concepts for many years and have always been very satisfied. Today, Justin and Mike came to replace vinyl flooring in the laundry room. They did a fantastic job; worked quickly and professionally. We are vey pleased with the new flooring and with the work, especially considering the tight space within which they had to work.
