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March 2024 by Holly S
They saved my baby! Everyone was friendly and helpful. Cant thank them enough!
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March 2024 by Drew Willis
Do not bring your animals here if you are of color, they will not treat you properly. This has happened more than one time and for more than couple people I know if you’re white you’re good to go. I’m not gonna call this establishment racist but they do not like Black people very much being in Baltimore that’s wild at least smile.
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January 2024 by Ryan Ganoe
I can’t begin to express how amazing every single person working here truly is.I’ve never met an animal hospital that has been as caring to both you and your pet as here.I will always be a customer in any future cats I have.
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January 2024 by Keith McCadden
If you care about your cat don't take them here. They don't care about your cat just your money & won't wait a few minutes to care for them. I will be spreading the word
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December 2023 by Francine Shoemaker
This place is perfect for my cats. The staff is always amazing, gives my fur babies such affection, and the rooms are always clean. I also have two dogs but I love that this cat hospital is for cats only. Makes things smoother and easier for me and the cats !
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December 2023 by Alfonza Shockley
Compassionate staff and REAL cat people.
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November 2023 by Anna Konde
I am pleasantly surprised by the service i am getting at Cat Hospital at Towson! After visiting few vet clinics around (mostly with my dog), i recently discovered this place for my cat. The doctors and stuff are really nice, attentive and really know cats. The correspondence is great - i got summary of visit, blood test results and all of the receipts by e-mail right after visit. When i called, Hanna already knew who i am and, i guess, had the chart with my cat’s info in front if her. I am so happy that i discovered this place!
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November 2023 by A Kemp
Great location. Easy to get to. Very professional and caring staff went for cat nails. She was a little wild, so needed to medicate and then return.
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November 2023 by Jake Denison
Absolutely thrilled with my experience here. This is the first vet I’ve had access to that truly specialized in cats - 2 visits in and they have my business for life now.
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October 2023 by Carson W
Great easy, friendly vet office! Easy parking and fast too.Helpful and explained some things with my cats. It's nice to have a vet that specializes in cats around. Will come back with my guys Charlie and Jackson regularly.
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October 2023 by Bridget Smith
They care more about money than they do your pet! I was a long time customer until the rudeness & uncaring was presented to me by the staff at the front.
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September 2023 by Stacy L.
CHAT has been a blessing to me and our two cats Violet & Mary. The CHAT team has been very caring and professional and lovely. Dr. Martin is awesome! She is extremely knowledgeable, smart and kind. She knows cats! My Bombay, Violet is having some potentially serious issues and the team has been extremely caring and attentive to her case. Mary, my Siberian, had some very tough matting last Spring and needed grooming. Karen did an unbelievably beautiful job gently combing through her long thick hair and avoiding having to shave her. When I moved back to Baltimore after many years, we were so happy to find that CHAT was still in business as my Mom always had very good experiences at CHAT over 25 years ago. All the folks at CHAT LOVE CATS & KNOW CATS! Mel, Jess, Jen and the entire team staff are patient, caring and very efficient! I highly recommend them. Stacy - Mary & Violet
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September 2023 by Lynn B.
I have been taking my cats here for almost 25 years. Several years ago the vets I have been seeing here, retired, and the business was sold to a younger generation of vets" the care my cats receive when I take them in for an examination is still excellent. However, customer service and follow up is poor. Recently took my 12 year old cat in because she's been having some problems. They did a chest x-ray, and the vet told me it was either lung cancer, or chronic asthma. . she wanted to send it to a radiologist to confirm the diagnosis and I agreed. This was last Monday. I called on Thursday and I was told that the results were back, but the doctor had not had a chance to look at them. It is now the following Wednesday, and I still have not heard anything. I have been calling every day, and I have gotten numerous excuses, including: it's a surgery day so you likely won't hear back, it is a long weekend and she's really busy and today I was told that the doctor has a lot of things on her schedule. I told them that I need to hear some thing today. But here it is close of business and I haven't heard a word. frustrated because I am extremely anxious about my cats health and the doctor just can't seem to be bothered to let me know if she has a Terminal illness. This is absolutely unacceptable.
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April 2023 by Steven E.
Don't use this vet! Helter skelter roulette at CHAT! too many vets, lack of communication within the staff, and obvious some staff don't get along! Nightmare re: dental issue on one buddy and adopted a cat from cat rescue of Md, inc via CHAT and were not made aware of an intestinal issue that required antibiotics! Received no medical history or any paperwork at adoption! Cat was being sedated while at CHAT due to being feral! We were not made aware of this! Had to bring the intestinal issue to CHAT's attention once we did get some medical history in order to get the antibiotics needed! Had to go back for a longer course of antibiotics and was made to feel this was a personal issue! Two close friends had serious issues with CHAT we learned only after our nightmare! DON'T GO TO CHAT! You will regret it!! Also, seriously expensive!
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April 2023 by Thomas Judge
Revolving door vets, and monthly billing quotas. It definetly has the appearence of a great clinic, but their billing practices are extremely predatory. We took all of cats there for several years, but never again. The last straw was an incident where we almost had to call the police, after our cat was effectively taken hostage.The treatment packages often cover services that you will usually be double billed for, unless you point it out.It's very difficult to find a clinic that's accepting new clients in the Baltimore area right now. But do yourself, and your cat, a favor and just go somewhere else, even if you have to drive an extra 20 minutes.
