-
December 2023 by Dai Andrews
Liars, thieves, terrible customer service.
-
September 2023 by Cynthia Cabales
Chase Bank Roland Park closed my dad's VA fiduciary account - the account for some of his VA benefits - as well as a trust account, with no reason provided. I've talked with the Private Client Banker, Chase Client Services, no one can give me a reason. I found out yesterday when I received a package at my door with a check for the account that was closed. In the meantime the ACH payment for my parents' assisted living facility failed. We had over the minimum in assets required for the accounts. For the VA fiduciary account there was a monthly direct deposit from the VA, the additional monthly transfers from another account into the Chase VA fiduciary account, & the monthly ACH payments to the assist living facility. I understand that a bank account can be closed for any reason, I'm just trying to understand what could possibly have triggered this closure.
-
June 2023 by Charm City Hemp
Terrible
-
May 2022 by Thirst Dollas
I deposited my check on the 7th. They said it will be available on the 18th. My HR TEAM said they did all they could on they end.CHASE ARE CROOKS. NEVER AGAIN WILL I DO BUSINESS WITH THEM. If I had time to waste I would go able the company. But for now I’ll just smash reviews everywhere.CHOOSE ANOTHER BANK
-
April 2021 by Jay Gnanadoss
So, I called to set up an appointment and was able to make one. I was told that I would get a call the day prior to the appointment date. Guess what...no one called. I called again and made an appointment at 2:00 pm the following week. Showed up at 1:50 pm and was told to wait. Then at 2:10 pm, I was told the person I was to meet was out to lunch. I politely left.I would surely hope that a fairly new branch would do a much better job with all their clients, let alone one who has a private client account. Very, very disappointing.
-
February 2021 by Alex שײץ
(Translated by Google) gr8(Original)Gr8
-
November 2020 by Mr. Earl A. Gray-Hawthorne
Always a pleasant visit when I go there.
-
November 2020 by ruben Vazana
worst bank that I ever have to deal with , very unprofessional run way , does not call back when they suppose to do , RUN WAY , THEY MEESED UP YOU CREDIT SCORE AND NEVER ANSWER TO A SPECIFIC QUESTIONS WHEN YOU ASK I HAVE PROOF AZ NEW CUSTOMER DO NOT OPEN AN BANK ACCOUNT OR CREDIT CARD FOR YOU OWN BENEFIT .
-
September 2020 by The Devils Advocate
Very polite and professional.Don't expect to use the atm after hrs - it's locked
