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March 2024 by Marti Westmoreland
I'd give it -100 stars if I could. If I order pick up, I still have to wait 10 to 15 minutes AFTER the pick up time to get my food and then they don't tell you that they're missing items, you just open the bag and there's no chips, or as in today, no corn salsa, lettuce or fijitas. I tried to give it a chance since it's been open over a year but it just keeps getting worse.
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January 2024 by Kim Possible
Treated a coworker to lunch and the soda machine was broken. A rather heavy set young lady who fixed the food was angry and gave me elf size portion of food. She looks like she was angry about being at work. 30.00 dollars later and it made me feel nasty just like the store and that location needs a secret shopper from Undercover Boss Corporate to put them in the right place. Please stop making this store ghetto bcuz it is located in the hood and clean up on front on the side in the back and inside ASAP
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January 2024 by MISTER T
Went there today, in the rain. Got there at 10:40am. Waited until 10:45, their opening time, to get out of my truck. I’m standing outside, in the rain, leaning on my cane, watching 6 employees inside and nobody unlocks the door. Waited another 5 minutes, same thing, they all looked but nobody opened the door. Five minutes later, I’m still standing out in the rain. After knocking on the door glass with my cane, one of the female employees comes over, unlocks the door and throws it open and walks away. Outrageous. Once I got inside, it got worse. I ordered the carne asada only to find out they didn’t have any of the steak prepared and it wouldn’t be ready for another 15 minutes. Everybody behind the counter, except the lady preparing the steak had bad attitudes. Won’t be back again.
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January 2024 by Coy Hebron
Cool teamParking: The haven
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January 2024 by Lia
Does not follow directions on online
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January 2024 by Anna Carter
Horrible! I place mobile orders since I can rarely order online and they are always either closed or not even accepting orders and they just stand around acting like they are working. This place is horrible! Never have anything and always horrible service. Avoid here at all costs.
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January 2024 by Malik Warren
Arrived 20 mins before closing and was told by Von that they were closing early and that I would be unable to place an order.
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December 2023 by Jane Doe.
ghetto, ew. out of everything only had rice to serve I stopped pass because they just opened and I was in the area id rather and I am just gonna go to McDonald's across the lot and I don't even like McDonald's smh.
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December 2023 by Shennel Jhonson
They only accept only online orders very rude and unprofessional customer service they don’t accept orders only online
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December 2023 by Jennifer K.
Arrived to grab a quick lunch and the sign on the door informed us it's online ordering only. We ordered online and no complaints with the food. The fountain machine was out of order so the staff offered us bottled beverages which was appreciated. The overall experience inside is kinda sad. Chairs up on the tables and hand written paper signs taped everywhere about online ordering only and no cash accepted. Staff were friendly though and food was what's expected so we were happy to not be hungry anymore.
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December 2023 by Elvis Guzman
This store is hot mess. Beware of ordering online, because it will take them an hour to make you order. But then you’re lucky if you try to order in person because they only do online orders sometimes. The store seriously needs new management. It’s also always dirty. Clearly understaffed and undertrained.
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December 2023 by Myonna Dozier
I'm a little irritated. The portions are good. I understand it was a mistake but i asked for guac, was charged for guac but they gave me a side of sour cream and not my guacamole :(.
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December 2023 by Brain Stringham
This is the worst chipotle. It’s brand new. There never open on time. There always not having something. Ice. Rice. Hard taco shells. Drinks. It’s unbelievable there. There sales have to be horrible.
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December 2023 by Dime W
Portions were huge and everything was fully stocked except the natural juice so . That’s rare. Salad dressing was darker than others but no taste difference.
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November 2023 by Sam Bradley
Worst Chipotle I've ever experienced! I was told by a counter staff member that hot sauce was over by the fountain drinks. After going over to the fountain drinks, I saw no condiments at all. There was an employee standing RIGHT THERE by the fountain drinks changing the trash. I said to her "they told me the hot sauce was over here?" She responded "yeah". So I then looked a few seconds longer and still didn't see anything so I asked her specifically "could you tell me where it is exactly please?" and she rolls her eyes at me and responds saying "you can ask one of them" SMH just absolutely ridiculous.
