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March 2024 by Rakia Browder
I love Ms. Flo!!!! Been going to the Clip Joint for years!!!! I trust her with my babies. She loves them and treats them with the upmost care!
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December 2023 by Jojo Harris
My 1st experience was absolutely HORRILBE!!!! My puppy ears were matted. The ignorant owner by the name FLO spoke to me like trash. I regret leaving my puppy there. She is just getting over being nervous. However she still growls ŵhen we wake her!!!!!! She sent me a text describing me as a funny lady and my puppy as a silly dog. What made my puppy silly? I'll never know she was AFRAID!!!!! What made me funny? Maybe it was the expression on my face, while listening to this ignorant woman raise her voice. Customer Service is not her forte. "This lady should be required to take classes on customer service. After that class is over, an anger management class would have to be required before grooming/touching anyone's pet. SHAME ON YOU FLORENCE. GET WELL SOON??BBB, SPCA, and or BARCS May have classes on how to treat animals as well as their owners. These animals can't speak yet they will show you by their actions after being mistreated. NO animal should have lasting effects after a groom.
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June 2023 by Darlene Kearney
I have been taking my dog here for over 13 years! I WILL NOT be going back to the Clip Joint. Flo does not know how to talk to her customers - yelling and screaming at them. I witness this in the past with others, but she got very nasty with me when asking the reason why her prices go up every time I bring my dogs to her. It's not even about the money, but how she talks to you! If she treats humans this way, imagine how she will treat your pets! I would not recommend! Brought both my dogs home yesterday and they both appear to be nervous since their groom.
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May 2023 by Cina Leach
Love this took good care of daughters dog
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January 2023 by Lisa White
We love the new location.It's a lil larger, looks to be beneficial to organization. It is clean and fresh.Staff and service are great.We love Florence because she cares about not only our babies/dogs but also their owners.
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August 2022 by Debra Reed
Very good the best place to take your pet
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July 2022 by Margaret Butcher
Clip joint is amazing. I have 3 little furbabies and they always take very good care of them. And their cuts are always on point. Have been going there for a while.
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April 2022 by Coleman Holniker
I just moved to town and this groomer had good reviews, and we had a nice conversation on the phone as well. However, when I took my 2.5 year old dog to get her nails trimmed she walked out with 5 bleeding nails. I called back to inform the owner (who clipped them) and she said they "must have opened up on the sidewalk when walking out". There was no accountability. The second unfortunate thing to happen was the owner making inappropriate comments about my veterinary office, as well as some racist comments. I will not be bringing my dog back, and would not recommend this place to others.
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March 2022 by Sidney Allen
Ace really loves it there. No one else can get him close to how CJ does?
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January 2022 by michele johns
All of the above. Love Ms Florence! She’s the BEST!
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December 2021 by Rita Thomas
Very friendly and professional services!
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December 2021 by renea butler
I’ve been taking my dog here for years but just lately there has been a lot of mistakes. My dog has been cut with the clippers twice and returned to me with hidden dried blood and sores. The first time I told Florence about it and she said she didn’t know what happened but she was sorry. Just this pass grooming I called Florence and sent her photographs of the injury to my dog and she took no responsibility at all. She said that my husband must’ve did that to my dog in the car, or that maybe I did it. My dog had been with her at the clip joint the whole day, from 10am until she finally called around 5 which is wayyyy past her closing time. She probably thought that I wouldn’t notice and I feel like she kept my dog there all day to try to cover up the wound. The clip joint has lost a long time customer and I suggest before taking your animal there that you pay attention to your animal before you leave them.
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December 2021 by Terri-Anne JamaicanBerrie McCalla
Everything about Clip Joint is amazing. I will never take my babies anywhere else. 100% satisfied.
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December 2021 by Maggie Park
They’re moving away from doing big dogs but they always do a great job!
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September 2021 by R W (Ramonae)
Does an excellent job
