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March 2024 by John Mc Laughlin
Always on point . Freindly , Helpful , knowledgeable staff, Great prices saves me money ?
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February 2024 by Mandy ML
The staff at the pharmacy was very helpful. I needed a very specific needle and was having a hard time conveying which one I needed. Three different staff members were trying to assist. I was eventually able to show them what I needed so they could get me the correct needle. It was so lovely that they were all trying to assist. I was very thankful.
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May 2023 by Willyam C.
TERRIBLE!!!!!!!!!!!!!. Pharmacist gabby was very rude and handled me With agressive attitude. Very disrespectful.
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April 2023 by Jill Williams
I use the pharmacy but I recently stopped shopping at this location because they do not keep a quality stock, they lock up everything of value due to a lack of security to stop shoplifting which also makes it unsafe. If you need deodorant, you have to push a button to wait for an associate to unlock it for you and they keep it behind the counter. They lock up certain brands of toothpaste, shampoo, etc.. so every few minutes you have to push a button and wait. It's ridiculous. Therefore I strongly recommend CVS on Eastern Ave & Taylor Ave. in Essex. They don't lock up all their stuff. Some things are but it's reasonable. You can shop and be done quick. Whereas CVS on Wise Ave will either be out of stock or locked up. And if the millennials are working, you will wait a long time because they don't work. These problems do not exist in Essex. It's worth the extra 10 minute drive.
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April 2023 by Mike G.
There customer service is terrible. There parking lot is trashy and filled with nothing but potholes. And worse of all they can't even fill a prescription right. This particular establishment was ok at first but after the Covid-19 pandemic they've went straight downhill. I had to argue with the pharmacist there today just to get some pills that THEY screwed me out of because someone hasn't been trained properly. And (she) tried to blame their blunders on me. Unbelievable! Get your prescriptions filled somewhere else cause this place sucks royally!!!!
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April 2023 by Jyl Beanz
I use the pharmacy but I recently stopped shopping at this location because they do not keep a quality stock, they lock up everything of value due to a lack of security to stop shoplifting which also makes it unsafe. If you need deodorant, you have to push a button to wait for an associate to unlock it for you and they keep it behind the counter. They lock up certain brands of toothpaste, shampoo, etc.. so every few minutes you have to push a button and wait. It's ridiculous. Therefore I strongly recommend CVS on Eastern Ave \\u0026 Taylor Ave. in Essex. They don't lock up all their stuff. Some things are but it's reasonable. You can shop and be done quick. Whereas CVS on Wise Ave will either be out of stock or locked up. And if the millennials are working, you will wait a long time because they don't work. These problems do not exist in Essex. It's worth the extra 10 minute drive.
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November 2022 by Chuck Driscoll
All was good as is today...
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March 2022 by Eve A.
They must have recently implemented a 1:30 - 2 pm lunch closure. I'm all for breaks however, not letting your customers know beforehand is inconvenient and feels like there's a lack of caring on corporates part. This pharmacy is advertised as open 24 hours...not 24 hours MINUS lunch break from 1:30 - 2 pm. We are all busy and need to plan accordingly, a heads up would have been appreciated. They sent me a text stating my script was ready. They could have easily put in that text the pharmacy is closed for lunch and the time so that I did not plan my day and drive all the way over there to be told they are closed.
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January 2022 by Elizabeth Laberdee
outstanding !!! spoke to Liz at 11pm had some serious problems . she was very knowledgeable she helped me and reassured me about my concerns thank you
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May 2021 by Damien P.
What an outstanding staff they have working the front counter. I just witnessed the most refreshing customer service I have seen in a long, long time. Kentaysha was so kind and understanding as she guided what I can only presume was a proud grandmother wanting to print photos of her littlest family members. Kentaysha took the time to explain, comfort and reassure this customer through the entire process. She was patient and kind to a level is well beyond what is seen today. I can only hope all of our family members experience the kind of service that Kentaysha exhibits. What an outstanding job and sight to see. Congratulations to her and her team.
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January 2021 by Laura Mills
Ever since Cvs has taken over all of neighbor Care‘s patients a few years back this place has gone seriously downhill. If you go through the drive-through you wait an obscene amount of time just to pick up a prescription to be told that it’s not ready when you dropped it off two days prior. Or if it’s ready it wasn’t properly ran through the insurance or insurance magically knew longer covers this med. They are very short with their customers and some are clueless As to where products are located. Now the store associates that don’t work the pharmacy area are great. I wish it was two separate reviews for this Cvs. I avoid going to this pharmacy at all cost. something so simple like an antibiotic can take hours to even wait for. I feel as though they took on so many customers that they don’t get to give their current customers the care that they deserve.
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January 2021 by michelle Hanna
Will never change again.
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January 2020 by Kenneth S.
As one of the only 24 Hour pharmacies in the area, they definitely have their hands full. I can't think of a time that I have fever been to this location and they aren't busy, but they are always smiling and friendly. To be as busy as they are and still continue to treat every single customer with Care and kindness is a feat worth writing this review over. The store is very well up kept, the products are always up to date and well stocked. And this Christmas, when literally every single place to get pictures printed failed, this CVS came through. Thank you CVS for an amazing job.
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December 2019 by Ben Jo
Every time every freaking time this place has a several hour to several day wait for any percription. I have been sitting in the drive through for over 30 minutes and have not moved only after waiting in line inside for 20 plus minutes to even drop off a percription. This place is a joke.
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March 2019 by charles stern
Slow take too long to fill prescription they told me it was ready for pick up just to go there to find out they didn’t fill it. Waste of time. Employees are lazy. False information pharmacy needs new staff
