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January 2024 by Euniqueness
The pharmacy lady was pleasant & accommodating. As well as the store cashier, she made sure that items I already paid for are secured as I have to get bags from my car so she pushed my cart inside the cashier area. She truly value me as a customer, I shld get her name next time. She is awesome.
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December 2023 by Beautiful Together
They need more staff, always super busy
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September 2023 by Blessed by God
CVS is great, sometimes they’re slow but that life.
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July 2023 by Tina K.
The problems with this store are not local. Meaning I've been to a LOT of CVS s in Md over the years, because they take my insurance, or I would go elsewhere. Most of the issues result from company policy. The company went from trying to be open 24 hours with locations everywhere and with insufficient staffing to accomplish the task. Legal action happened as a result. Instead of hiring more staff now they close for 30 minutes so the current one can get a break and reduced their hours. This location is one of the few that I've seen that HAS a public bathroom. This was my primary pharmacy for 4 years. Most of them are nice, considerate, and compassionate, and some of them still remember me after moving away for 3 years and only coming in intermittently because the one I switched to in my area are twice as slow with half of the business and most of them seem bothered that they have to help you. I've never felt that way at the Nottingham store. I had to go back there recently because my pharmacy couldn't refill my meds due to shortages. My local CVS didn't call me, or otherwise attempt to talk to me. I checked the app and it went from available Monday, to being on hold, with no supply. They didn't call other stores for me and I can't- they won't tell me, company policy due to theft. I still haven't heard from them. My doctor sent my following month Rx to Nottingham and I got it the same day, and the person at the register remembered me, explained about supply issues and that they too had just gotten in back in stock. Anyway, all pharmacies are overworked. They have to deal with your doctor, your insurance company and then you, they are understaffed and underpaid and under-appreciated. They usually never catch up no matter how hard they work and yet CVS corporate doesn't understand why people don't want to work there. I would give the store higher based on that information but they are the ones that pay for the company's policies but that isn't fair either. Thus my 3 stars.
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June 2023 by Cee B.
Don't waste your time calling this location. On hold for 20+ minutes waiting for someone to answer. I transferred my prescription to this location and it's taking days for them to add it to the system. So unfortunate that CVS has these locations staffed horribly and they refuse to improve staffing and service. If you can, choose another location or pharmacy brand.
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May 2023 by Deborah Sapliway
There is absolutely No reason for a pharmacy to close for lunch. Unwell folks standing waiting for a prescription only to be told they are closing for lunch! Can’t tell me that lunches can’t be staggered for an hour.
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May 2023 by Jim Sudina
Terrible service at the pharmacy, long lines, not enough employees, drive thru seems to always down. Counted 10 customers in front of me. Earlier I was notified script was ready. It was not.?
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May 2023 by Google user
There is absolutely No reason for a pharmacy to close for lunch. Unwell folks standing waiting for a prescription only to be told they are closing for lunch! Can’t tell me that lunches can’t be staggered for an hour.
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March 2023 by Samantha M.
every time i've come here i've had an issue- have it be the pharmacy drive through taking 45 minutes, half of my medication getting forgotten, no one to help at the register, and more.
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March 2023 by Jolene Spaugh
pharmacy is terrible liars, terrible service!!
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December 2022 by Yodit Tekalign
My son was ordered antibiotics (Amoxicillin) for allergy tests. Unfortunately, the specific medication is on backorder. Despite being extremely busy with immunizations, consultations, and non-stop incoming phone calls, Maria (the store pharmacist) went out of her way and called around several CVS in the area but wasn’t able to locate the specific dose regimen. Doctors' offices are closed. Frustrated and wanted to cry. So go Figure!! With Maria’s professional judgment, she switched the size and package of the amoxicillin and provided me with the medication needed for my son. Maria, thank you for putting people first and creating simplicity! You are truly an asset to your team and CVS. Thank you for demonstrating professionalism and being patient with me. JG.
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November 2022 by Ben Hamby
EVERY time I go to pick up a prescription, there is an issue and I am unable to, despite getting a text saying it is ready. There has never been any communication of any issue to me about a problem filling a medication. Time after time I drive to the store only to drive home with out it. Then I get the fun of withdraw symptoms the next day. They are extremely unreliable and communication of issues is non-existent.
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November 2022 by Charles C.
Long slow drive through lines. They're so slow, two or three cars are considered to be a long drive through line. It's really bad...
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May 2022 by Christina Brown
Its ok
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May 2022 by Gulam Muhammed Al Kibria
Okay, good place
