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February 2024 by Ariel Jackson
I hope CVS is reading these reviews, prescription was called in 8 hours ago and still not ready
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January 2024 by Tennille “BIRDIE” Howard
Excellent Customer Service Skills Employees at this store.
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January 2024 by Caught In Life Photography
The worst CVS in Baltimore City. The pharmacy and the arrogance of the employees was disgraceful. Long lines and waits . Cashiers and greeters were pleasant.
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January 2024 by Gisette McCureton
If I could give it no stars I would. My prescription sit there every month for 28 days and every month its never ready. I don't know what they be doing that my prescription is never ready but it's frustrating, and if there was another pharmacy in my area I would definitely change. This pharmacy is terrible...then when you say something about why your medicine is late again they have an attitude like you did something wrong to them. This cvs needs HELP BAD!!!
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January 2024 by steelz b
Great8
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November 2023 by Tiffany
Employ more staff. I love this store!! Ms. Alva is always so helpful.
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November 2023 by Mango Mark
This location is literally the worst. The pharmacy never answers the phone, they take forever to fulfill prescriptions, and their communication is piss poor. If you need to find out information about your prescriptions you have no choice but to go in personally.
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October 2023 by Pretti P T
The ABSOLUTE WORSE pharmacy in the city of disgusting Baltimore!!!! First off the people who work there are horrid. They have 0 customer service skills. It’s like they found these people off the streets. Then the actual pharmacist/doctor whoever he claims to be stands around like he’s a God or something. You have him and 3 women in the back dragging their feet like they don’t have a line of 50 people waiting to pick up their medicine. Oh and don’t let me get into their old 1946 computer system that randomly goes down which causes the line of 50 to become 180!!!! They don’t apologize or nothing. Still dragging their long heavy slew footed feet. Please check your medicine before leaving this pharmacy to make sure it’s what you’re supposed to have because one cvs is about to get sued for giving a pregnant woman abortion medicine and if I didn’t already know where this happened I would have believed it was this trash box of a pharmacy. They need to shut this ghetto dirty trifling place down. I wouldn’t even dare get a vaccine at this place. Never again! I’ll go to Zimbabwe for a pharmacy before I ever come here again!!!!!!
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October 2023 by Sharon Johnson
Very Poor customer service. I contact the corporate office twice at this location on Franklin Street for Poor customer service they are very lazy. They open the pharmacies whenever they feel like it’s never on time the lines alone they have walk-ins for Covid testing but close down the drive-through pick up. I don’t understand all they have to do is when you come to the counter take the prescription filled up prescription and let the customer pay for it the medication and move on but they serve your attitude. They don’t want you to ask any questions now I have to take time to transfer all my medication up to the CVS on route 40 they took me from 9:57 AM until 1036 was hung up three times before I could get a person then I had to slow down Miss Eve so I can talk to let her know that I’m changing my location to route 40 it doesn’t make any sense and I will write the corporate office for the last time and tell my last experience because when you have poor management/pharmacist, the employees is going to follow suit
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August 2023 by Lauren Crosby
I sat on hold for 37 minutes, and never even got to speak to anyone... and this wasn't during their lunch hour.
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August 2023 by Vanessa Morten
Has to be the worst CVS in the city, The staff is rude and lack compassion for the ppl they serve.
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August 2023 by Tamira Johnson
If I could give 0 stars, I would. Every time I come into this pharmacy, I am waiting for close to 2 hours for a RX that has already been sent it. The technicians have really nasty attitudes, and the pharmacist doesn't do anything !! Last time coming here
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July 2023 by Manika Panwar
Typically waiting on hold with the pharmacy for about 45-1 hour on the low end for a simple question that the website does not answer
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July 2023 by Simone Hibbert
I truly hope people's lives do not depend on their service
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June 2023 by Keinu Sulli
Dr placed heart med refill on Wed I was told it would be rdy in afternoon. I call ...on hold 54mins! I go to pick up Rx...Closed. Today is Fri. (9:45am) I take a Lyft to CVS and I. I formed there's a 10min wait??? Why??? Ride-shares charge $7 for waiting beyond 5mins. Rx was SUPPOSED TO BE WAITING FOR PICK UP!