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December 2023 by Terry Buchanan
The staff member was very helpful and kind.
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December 2022 by micheal fabrizio
The place 4 Doo errs
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December 2022 by Mary Jones
Expensive but they had what I needed.
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August 2022 by Google user
Great customer service, friendly staff, and clean, organized store. If downtown I only will use this CVS location for I know I'll be treated with genuine care and interest. 10 out of 10.
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April 2022 by Joseph Payne
Great customer service, friendly staff, and clean, organized store. If downtown I only will use this CVS location for I know I'll be treated with genuine care and interest. 10 out of 10.
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January 2021 by Humaid
(Translated by Google) One of the most famous and widespread pharmacies(Original)من الصيدليات المشهورة والمنتشرة
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January 2021 by UAE
(Translated by Google) One of the famous and widespread pharmacies(Original)من الصيدليات المشهورة والمنتشرة
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January 2020 by Margaret K.
Flight was cancelled and I needed toiletries ! Was greeted at the door by Joe who was so helpful. He helped me print my coupons, gave me a pen to borrow to be sure I didn't forget anything and pointed me in the right direction! He was helpful and courteous. Awesome representative of this store!
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September 2019 by Alliee M.
Had an amazing experience at this CVS, best customer service I have experienced in a long time! Antonio was amazing in getting us everything we needed!
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June 2019 by Ping Imel
The employees at the register and in the beauty section were very sweet and helpful; however, I now hesitate even entering this store after witnessing what appeared to be a manager/supervisor chase, scream, and go out of their way to berate a young teen. The child in question probably WAS causing a disturbance, and they probably were a repeat offender for all I know, but nothing warrants a full grown adult mocking and cursing a CHILD's parents and upbringing in public like that. Yikes.
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May 2019 by Paul Zheng
When I used to live nearby, this place was convenient - got medicine, food, etc. The only problems with it is the amount of homeless and beggar hanging around it. Also this spot used to be open for 24 hours but now only open until midnight.
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March 2019 by Isaiah W.
I'll start by addressing that because they are located in such a central and busy location downtown there do end up being issues w/ homeless and drug addicts around. If going there at night I'd be careful or make sure you are with others. With that aside, reviewing the actual CVS itself and the staff I find the location to be pretty good. When you walk in you are almost always greeted by one of the staff, and the store seems pretty clean and organized most of the time. Which is quite the feat again because of where it is and how frequented by locals/visitors it is. I've also used the Pharmacy in the back a few times and I've never had anything but amazing and caring service from their team.
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November 2018 by Juan Andrés Benavente G.
(Translated by Google) It really has everything you need and the attention is friendly.
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October 2018 by Charmayne J.
Yesterday I had the unfortunate experience of not only the rudest customer service I have ever had, but the manager not only continued to have a verbal exchange with my colleague; she also followed us out the store to continue to argue as I attempted to leave to diffuse the situation. As a Human Resources Manager, I know that safety is what comes first, so not only did she violate policy and procedure, she also created a hostile environment that could have put her and other employees in danger. I went to CVS after having dinner down the street. I went for the sole purpose of buying the travel size Vaseline. I looked at the price, which was $3.49. However I say another price in red that said something like $1.88. Since I am not from Maryland, I am accustomed to seeing two prices for an item, which would be the regular and sale price. So as I ring up the item at the register it comes up as $3.49 even after I put in my care card phone number. I then inform the security guard who is talking to my colleague that the price is wrong and he brings over another cashier who begins to head to the back to verify the price. I mention the red tag, and the manager, decides to reply to my comment saying that is the unit price, and there is a area marked you pay. I told her I'd did not see that, and that I'm used to the other price being the sake price. She then walks behind the register after repeating twice there is a sign that says you pay. I said okay and proceeded to purchase the item saying to Telvin the security guard, who is still standing there that I have no issue with purchasing the item, but the attitude is not necessary. The manager looks at me and states she does not have an attitude. I replied with I was not talking to you. She begins to reiterate how she doesn't have an attitude. My colleague who watches the entire exchange tells her that she did have an attitude was rude and gave me nothing but a nasty disposition. The manager says okay and what. At this point I set the Vaseline down and grab my colleagues by the arm to take her outside as her dnd the manager are now in a full argument exchange. As I do this the manager comes from behind the register and follows us outside. Once outside I asked her why did she follow us. She stated because she can and what are we going to do about it. It is at this time that I begin to record her on video and let her know that it was ignorant to have followed us when we had already left the store. Even after I started recording she still tried to take this stance as if she was right. Shawdae an associate stood in the doorway watching as I recorded and Telvin came outside. The manager finally went back inside, and I received apologies from Telvin and Shawdae who not only witnessed the outrageous behavior of the manager, but agreed she was out of line. There is nothing worse than trying to make a customer feel as if they were wrong for a misunderstanding and inciting a situation with a verbal exchange that could have lead to additional harm for those under her supervision. If you review the surveillance footage, the proof is there to verify everything I have written. I have friends who work in retail, and I have been the HR manager over my organization's retail division. I know that everything the manager did was in violation of policy. This is not a good representation of the CVS brand, and I expect to get a reasonable follow up regarding this matter. I will also be sending a letter to the store manager, general manager, and the COO along with the video.
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May 2018 by Szymon K.
The security guard that is assigned to this location was standing outside on the phone dropping f-bombs. Not something you want to hear when walking in with kids. The manager was not easily available to file a complaint. Selection is limited which is expected for a city location but they didn't have enough people on registers - lines were very long.