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September 2023 by danyelle stewart
Everytime I come to this store there is line and one cashier. The store looks a little better but, line kills it for me.
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June 2023 by Von Gray
I came when the store wasn't so busy. Around 4:30pm. I was in and out. Great cashiers. Thanks
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April 2023 by Shawn Alston (Mr. Shawn)
I am addicted to DT ..and they are fixing my DT ..do to water damage. So i travel to the next closest one. However in this one was not alot to choose from. Still?✌? ..i love Dollar Tree.
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April 2023 by Nyeale Washington
Store never opens on time workers come when the store already suppose to be open and make you wait for them to open very unprofessional in so many ways! Need some better employees they need to do some deep customer service and time management skills! This not first time happened has happened on many occasions
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February 2023 by Beth Perry
More and bigger than many DTs. Was looking for the 20oz glass mug and found little glassware at 2 DT stores. Website said they were in stock here. I think it's great the inventory is online. They were here, with lots of dishes, glasses, kitchenware. New holiday decor, craft, party and food items well stocked and looking good. Real cop in the lot for security.
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February 2023 by laughs extreme
Here's the thing about this Dollar tree, it depends when you go don't ever ever go on the weekend LOL plus most of the stuff is gone on the weekend. If you go during the week it's not that bad and a lot of stuff is on the shelves but don't ever expect there to be more than one cashier. That doesn't happen too often. Lately they've had more staff and the shelves have been pretty decent at least you can go in and get the majority of stuff you're looking for.
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February 2023 by Edward Luckabaugh
Coustomer service is good but the isle's are clogged with inventory
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December 2022 by Ingram Suggs
The store looks like someone rammed sacks it stuff all over the place
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October 2022 by C V
The store could be maintained a lot better than it is. While most of the associates are friendly, there is no real leadership or supervisory presence. Not enough cashiers, always long lines. Aisles are in organized. And I’m very annoyed that I was told by an associate that no refund of my would be given for the cashier’s error in overcharging me for an item. How is a refund NOT given when it was THE STORE’s error in over charging me for items I did not purchase. Makes me not want to shop at this particular location ever again. Some of the other Dollar Tree franchises are very well run. It makes me feel like this particular location (3820 E. Lombard) is operated the way that it is because of its population of customers and I don’t like that in the owner’s part. The store needs to be cleaner, better staffed, and clear policies on when there is an ERROR on the STORE’s end! Don’t tell me you’re overcharging me and NOT going to give me my money back. That’s a problem! I was told by the “manager on duty” today that although she made the error no refunds are given. Weird.
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July 2022 by Chuck Maddox
In past times I’d have to say it was horrible. You never want it to be that the store in the black/Latino neighborhood is the worst. I’ve lived in this area for a few years,& I have to give props where it’s do. There was a time when the store was just dirty. If there was another location that was closer. I would have spent my money there. The store has gotten better. I don’t see the boxes all over the place the way I use to…as much. I use to stand in line forever. Now the wait isn’t as bad. If the line is long. Another employee has jumped in to help. As of now. The employees I normally run into,or the ones ringing me up are very friendly & helpful. Right now it’s gets a 3,but that can change to a higher score.
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July 2022 by Tracey Johnson
This Dollar Tree store was the worst Dollar Tree store I have ever been in. It was very junky and everything was out of place and just scattered everywhere. A couple of times, I was afraid that I was going to slip on all the junk that was on the floor. Whoever is managing this store, is not a good manager. The store was horrible and nasty and Junky. There was no organization anywhere in the store.
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April 2022 by Christina Clark
I had a very nice cashier n found everything i needed .
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March 2022 by Christina Burgess
New employees so the store is getting back together i was glad to not see so many boxes on the floor
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March 2022 by Caden B.
Dear dollar tree line is long bot I give 5 stars I buy $1.25 Products and $1.00 and I go back again
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February 2022 by Velma Lewis
It was fine, lots of customers in the store but i think she handled it very well. But i put in applications for Stocker and no response to it.
