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March 2024 by monique bentley
Customer service at the Parkville Maryland location is not good. Came in here for a coffee and still had to wait a while due to the store was still closed after I placed an online
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March 2024 by Yavone Forby
The crew was personable and attentive. Made sure my order was correct and drink was made to perfection. Thank youDietary restrictions: Very few options for those who are on restrictions. You have to make up your own because it's not offered for those purposes
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February 2024 by Whitney Reyes
I ordered a hot medium latte for my husband with one shot of caramel and an extra shot of espresso. I got aI ordered a hot medium latte for my husband with one shot of caramel and an extra shot of espresso. I got a normal coffee with tons of sugar. Neither I nor my husband eat a lot of sugar so we know when something is incorrect. We order the same thing every time whether it be from this Dunkin’ Donuts, or the other three surrounding Dunkin’ Donuts very unhappy, and would like the situation to be rectified. I went through the drive-through today at 10:53 AM. I ordered a medium hot chocolate and a medium hot original latte with one caramel swirl and one added espresso and got a plain coffee with tons of sugar and a hot chocolate. My order number was 3904
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February 2024 by Kyle Hopson
They are not exactly warm and friendly, but they are quick, usually.
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February 2024 by Luis Vega
The food was cold, the coffee old.
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February 2024 by Elisabeth Pearce
Always my go to coffee place. Great customer service. Clean establishment.Parking: I usually see an open lot. If not, I just see the front row in front if the store taken. Drive thru is usually the busiest.Kid-friendliness: I've taken my children in here on multiple occasions and the staff understands kids will be kids. My children are also very picky when ordering off the menu and the staff is patient if they take a min to order. I can't appreciate that enough.
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February 2024 by Kevin K-one6
Very friendly
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February 2024 by Miz Allen
Drive thru Customer service sucks!Why do I have to ask for napkins if I order food? When you say good morning they don't say it back.I guess I will start going to Chick FIL A for breakfast!
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February 2024 by Baruch Avraham
This store is a terrible location for a store. If you have 5 minutes go to the location at Taylor and Harford Rd up the street. It is on top of a busy intersection and it is almost impossible to get into at certain times of day. The drive through line literally can wrap around the whole store and it can get so bad they even have to block off the handicap parking out front because you can’t get in and out. Sadly this was a very poor choice for a location.
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February 2024 by Yeslin Hernandez
Worker at the window yelled at me because she could not hear me not once but three times. I will never be stopping here again and strongly recommend no one does as well. I have never have had such a terrible experience as this one.
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January 2024 by A Google User
Always my go to coffee place. Great customer service. Clean establishment.Parking: I usually see an open lot. If not, I just see the front row in front if the store taken. Drive thru is usually the busiest.Kid-friendliness: I've taken my children in here on multiple occasions and the staff understands kids will be kids. My children are also very picky when ordering off the menu and the staff is patient if they take a min to order. I can't appreciate that enough.
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January 2024 by Leslie Grant
Got my order wrong 3 times
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January 2024 by Tammie Lesane
I ask for Black HOT tea with SUGAR and they never add the sugar. They just hand it to you like they did. Service is slow and they don’t care whatsoever.
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January 2024 by Sandra Paniagua
They didn't add my sausage and charged it in full ???♀️
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December 2023 by Jordyn Driggins
This is literally the worst Dunkin. I go here often because it’s close to my job but the food is always terrible. Hard bagels, stale donuts and every time I get a hot chocolate it’s so watery.
