Eastern Car Wash is known for its professional service and attention to detail, making it a favorite among many customers. The staff outside is friendly and does a good job, often leaving cars exceptionally clean after washes. However, some recent reviews mention issues with the cashier's customer service, indicating a need for improvement in that area. Despite mixed experiences with newer staff, many long-term customers appreciate the value and quality of the washes, especially noting that the bristles do not scratch car paint. Overall, Eastern Car Wash continues to attract repeat business with its reliable services.