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March 2024 by Lisa Cammon
The Joppa road location was awesome. Ebony the manager and her staff was very attentive to all my needs. Very pleasant experience. I would recommend and definitely use this location again.
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March 2024 by Aja Gantt
Great service
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March 2024 by Laurie Mause
I went to this location to rent a car for four days because mine broke down I was told my card didn't go thru when actually my card did go thru so now I am waiting for the refund to go back in my account because of this is has left me without a veichle for the weekend I had to walk home I am disabled I was told the rental would be 260 something I get there it's 333 and change
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March 2024 by Elesha Smith
I rented from Enterprise on Joppa Rd in Md and the hospitality there was amazing!! Ebony, the supervisor there got me in and out quickly, and even when i had an issue with the car they told me when to come in and switch and the other car was ready- no waiting!Ive been to many other locations but this one set the standards for the restThank You
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March 2024 by Dylan Schwacke
The service at this location was wonderful. One of the least stressful experiences I’ve ever had renting a car. Staff was pleasant, and even helped me out with an insurance issue I had.
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March 2024 by Robert May
Expensive, never jas cars, (short notice) and i ping-pong three locations even after a scheduled pick up only to have no car available
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February 2024 by KRISTIE COTTEN
Picking up my vehicle was quick and easy. Ran into an issue with it 2 days after, walked in for a replacement and done in less than 10mins. They were very helpful during my time of need. Ebony, I thank you so much for going above and beyond, reaching out, and staying in communication with me trying to solve a dilemma towards the end of my contract. Very much appreciated!!!
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February 2024 by Savannah Castranda
I got in an accident on 01/19 and I was pretty particular about wanting a truck due to the weather, and they had a 23' Silverado LTZ ready for me first thing on 01/20. The truck was clean when I picked it up and i had no issues. I ended up needing the rental until 02/10 and Dillon, at the Joppa road location was great with contacting me each time I needed to extend the rental further, and he was a delight to talk to. I enjoyed this rental so much that it was tough having to return it and now I’m looking to buy a truck similar.All in all this location has great customer service, and made a tough time dealing with the accident that much less stressful. Thank you!
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February 2024 by Paul Soman
They are the best.
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February 2024 by Samantha Luckey
I love this office, every single employee has always been friendly and extremely helpful. The manager is amazing and whenever I need a rental, I will always use this location.
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February 2024 by Derrick Showacre
Great experience..Everyone that works at this location is professional and good energy.. Ebony Lee is there manager so I am sure she is the one setting the tone and expectations. ? If you are need of a rental I would recommend going to this location..
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February 2024 by Chris Jackson
Great experience. The people were friendly and the service was quick.
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February 2024 by CAROLYN JETER
Not Happy At All
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February 2024 by Patricia Sonaty
Service was excellent. Little confusion on bringing rental back as to how I was charged with a percentage by time used for the 4th day or all day or no charge when we returned the rental. Agents gave us two different explanations/two different agents on how we would be charged upon return. Please advise. Thank you.Patricia Sonaty
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February 2024 by Grace Sambuco
Hannah and Ebony were very helpful and professional in arranging my rental car pick up and answering all of our questions
