Family Dollar in Baltimore is a convenient discount store for everyday essentials like groceries, cleaning supplies, and seasonal items. It is the closest store for many, so it is always busy. The store helps customers save money with weekly deals and Smart Coupons. However, the location faces significant challenges. Shelves are often half-empty, with items sometimes still in boxes in the aisles, making products hard to find. Stocking often happens mid-day. Checkout lines are usually long, frequently with only one or two cashiers working, possibly due to lack of staffing. Experiences with staff vary; some customers find the workers friendly and helpful, while others describe service as rude and not kind. There are also occasional issues with prices not being honored as displayed. Despite these problems, many find it a necessary shop for affordable basics.
Things not cheap anymore everything is expensive but I still love going to family Dollar to get all my household supplies
May 2025
The staff was more friendlier and customer service oriented than most family Dollar locations that I visit in the Baltimore area. However they had the traditional boxes needing to be put away in the middle of the house as I see it all other locations.
May 2025
The cashier and other workers were professional, helpful and courteous. I was impressed with how they did not react to snarky customers and they were focused and polite to everyone they served. Thank you!!
