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March 2024 by P T
The quality of the graphics and logos on my signs were fantastic! Glenn is the best to work with and his customer service skills are 1st class and very professional. Thanks!
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March 2024 by Kisha Peterson
SURPRISED AND DISAPPOINTED. Now 4 weeks ago, I walked the property for 45 minutes with the installer Eric who took measurements and a list my needs. My encounter with Eric was professional and he was very knowledgeable. He told me he would give the information to the office who would then give me a quote. I’ve called their office at least 6 times to follow up. At first the manager told me the person who was handling my order would be in contact with me. After a week, I was told by Samantha that no one had my information. She was never helpful at all. I asked her to speak with the manager TWICE on separate occasions, no call back. Called again and spoke with Samantha 4-5 more times. I explained that I really didn’t want to start over and have to walk the property again. My order was pretty significant. At first she told the person (Eric) was out sick and he’s the only one that had my information. Every time after that, she seemed confused. I said I was confused, she said she was as well. She promised to call me back with updates twice, she never did. The only reason that I didn’t give up after being given the run around, is because I’ve used Fast Signs in the past and never had issues. Moreover, I invested 45 minutes walking the property with Eric and didn’t want to start over with a new vendor. Unfortunately that’s what I’ll be doing at this point. Clearly, Fast Signs is NOT the same as it was some years ago when I used their services. Very much disappointing. Be aware of potential unprofessional behavior, poor communication, and certainly NOT “fast” service.
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February 2024 by liz McPherson
Fastsigns was able to Get my Graphics job done beautifully and in a very short timeframe. Thank you, Fastsigns, Glenn and Samantha.
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December 2023 by Yassmeen Haskins
The staff and product I received from Fastsigns was top notch. I purchased a feathered flag and had to use it on a day the weather called for strong winds. The flag and stand held up just fine. No problems. My company will be using them again in the future.Support your local business.
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December 2023 by Joe Masiello
Quick turnaround, excellent customer service and production quality. We had less than 48 hours to meet a deadline and they pulled it off. Highly recommended!
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July 2023 by Universal HVAC
From my first inquiry to the final install there was excellent communication through out the various steps of our project.
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May 2023 by Nancy Jukus
Glenn was very easy to work with. I had to make a couple of revisions and he was very accommodating and quick to respond. I would definitely use them again.
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May 2023 by Oiconic Odubeko
Glenn never followed up to complete our job after we waited over a week. No follow up call or email notifications. Very unprofessional.
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April 2023 by Christian Curlett
After driving there and finding a parking spot to have a little sign made, I was told that they have a $150 minimum. You should put that on your website, it would have saved me an hour and a half of my time.
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November 2022 by Terrainia Hughes
Products are high quality. Fastsigns is exactly that we had two events back to back with not a lot of turn around time but they were able to get it done. Marisha is excellent and provides great customer service.
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October 2022 by Tierra Brown
I just want to say that I really enjoy working with Glen and the team at the downtown Baltimore office. They are always a pleasure to work with, even when working under pressure.
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August 2022 by Karen Newell
Excellent service and communication - from start to finish. I would definitely recommend this FastSigns location and would use them again!
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January 2022 by Ryan Majchrzak
FastSigns Baltimore provides excellent service and is very easy to work with. Their staff provide prompt responses to questions and their system is easy to use. They always provide a proof of their work for you to approve prior to making the final product to ensure there are no errors on the sign or award plaque. I use them every year for employee recognition awards and would recommend them to anyone.
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November 2021 by Madeline Coxson
I like the fact that the employees are very personable and eager to assist in any way that they can. I like the fact that jobs are completed when promised and are delivered. I also like the quality of service.
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November 2021 by Michael Mccrary
Great pricing and great service. Can’t get any better than that.