-
November 2023 by Cassie Allen
Yvonne (so sorry if I spelled this wrong) was a GODSEND. If that woman doesn't get a raise, yall are missing out on praising a high-quality employee!!Our company had a very important Board meeting at 3:30pm and our printer broke down at 2:45pm (UGH). We called multiple places for printing and NONE of them were accommodating until I spoke with Yvonne! She not only went above and beyond, but that woman took a 45 minute print job and had it done by the time I took the 3 minute drive over there!We will continue using this location from here on out thanks to that one employee! I've already spread the word to our staff and Board of Directors who are local to use your location.Thank you again, Yvonne!
-
November 2023 by Rudell Thompson
Customer service is excellent But you need to screenline the process of your computers
-
September 2023 by Irene Zhou
I just witnessed the staff deal with the most insufferable customer I have ever seen. She was necessarily slow, oversharing, narcissistic. Made several lengthy phone calls while shipping things and made everyone wait. Just by standing behind her and hearing her talk I wanted to strangle her. But the staff didn’t show any sign of annoyance and was so patient. Deep respect. I don’t know how they do it.
-
July 2023 by Tiffany K.
This fedex is the closest to me and is the most convenient. I was extremely pleased with their service to help me ship multiple boxes to my new home. They are straightforward and are knowledgeable at what they do-- quick and easy. Parking is the only thing that might be tough to find but they have street parking. I went here several times and never had any issues. They know what they're doing.
-
July 2023 by Austin Wolfe
Showed up here on a Saturday in a absolute jam. Nae and her team were able to help and get me my documents printed in no time. They were super friendly and helpful!!
-
July 2023 by Marijoy
Helpful and professional dealing the needs of their customers.
-
May 2023 by S Littlejohn
I called the store to inquire about the printing service before leaving my home. Phillip answered the call and was super helpful thank you so much for explaining the costs as well as the process for me to print and copy my documents needed. Nae was also there and super helpful with explaining to my mother in law about things and overall just great customer service ☺️ Thank you Phillip and Nae for your superb customer service
-
April 2023 by Sarah Gray
I called the store to inquire about the printing service before leaving my home. Phillip answered the call and was super helpful thank you so much for explaining the costs as well as the process for me to print and copy my documents needed. Nae was also there and super helpful with explaining to my mother in law about things and overall just great customer service ☺️ Thank you Phillip and Nae for your superb customer service
-
April 2023 by Sabriya Linton
Staff are super helpful, patient, and knowledgeable! Special shout-out to Nae and Phillip for their help and suggestions. Quick and reasonably priced. Will be getting all my special printing done here from now on.
-
March 2023 by Alex Castellon
James is the best. I was having several technical difficulties and he helped me solve all of them. He was extremely helpful.
-
February 2023 by Leah S.
The staff were very nice and helpful with my needs
-
February 2023 by Monet C.
I was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.
-
February 2023 by Haneyeh Shahbazian
I asked for a rapid delivery of a package to texas on Sunday 29th Jan, they offered me a 99 $ to be delivered on Tuesday, 31th, at 8 am , or other options of 10,30 am for 63 $ ish, or at 4 pm. So I selected the second option. It is now 2.40 pm at texas and my package has not delivered yet. I realized that there is a range of delivery from 10.30 to 5 pm and I should have not paid so much as my package would possibly be delivered later than 10.30 anyway.
-
August 2022 by Maria L.
James and Phillip printed a last minute poster I needed for my conference in literally less than an hour despite of being short staffed and super busy. Hands down amazing service , thank you for making my life a little easier today , y'all are amazing !
-
June 2022 by Charles P
Yvonne (Von) is great to help customers. We were in Baltimore from out of town, needed some pages printed. She went above and beyond to take my version of the document from my tablet, make some minor adjustments to alignment, margins and font on her office computer; and got it printed for me in a flash. Good people like Von with her Can-Do Attitude continue to ensure that excellent customer care lives on. No surprise that I later found she was a six-year-veteran of the company and designated Lead Consultant.
