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December 2023 by M Lynn
I went to this store because they had the size shoe I wanted on CHRISTMAS EVE!! I made my purchase in a different store with very pleasant staff; however, the store was crowded and cramped. Also, they didn't have the size I needed ??. I drove several miles to the Mondawmin location and was shocked and amazed??. The greeter at the door and how she could help me and immediately called for my order. I was still in shopping mode, so I asked for another associate to look for several other pairs of shoes. While waiting an associate brought my purchase to me.Long story short, because there were several other AMAZING examples of phenomenal customer service, THIS LOCATION IS PHENOMENAL. I spoke with the manager about the experience and she was pleased to hear the positive feedback. I'll shop here WITHOUT a doubt again
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December 2022 by Jenafor 1wash
Very busy but the young customer service was great!
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October 2022 by Debra Moore
Love this place
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July 2022 by Carlita B.
I can always count on my size
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December 2021 by LaToya M.
With about 5 employees working in the store only 2 Tay & Jo were actually working. Tay was working the register consistently by herself for over an 1/2 an hour and Jo was the only one to help. They seem preoccupied with the young guys walking in than the customers seeking assistance. We should not have had to wait an 1/2 an hour with only 3 people in line in front of us. Slow and lazy. Jo was the hardest working employee today. If others didn't want to provide customer service today they should have called out.
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July 2021 by sam dewitt
The people here are trash. Unknowledgeable and will waste your time. They don't know the difference between a dunk and a jordan 1.
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September 2019 by Darin Pryer
Staff person I spoke to was rude and condescending. I ordered some timberland boots online for same day in store pick up. They charged my card and 3 days later they claimed they were still unable to allow me to pick up my order.
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August 2019 by sharna jones
Very pleasant associates .
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July 2019 by truelyfe2
Nice selection
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May 2019 by Lovely S
I love this place
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May 2019 by Angela Davis
My store
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April 2019 by donavan easley
Good service.... Selection of shoes ate decent but it could be better.
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March 2019 by Pretty eyes Newton
Nice tennis shoes
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January 2019 by Nycole Dow
Nice collection for grandson who is a toddler went every where looking for Polo boots an others !!! Staff was very nice.
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November 2018 by Charlene James
Very nice.young ladies were very helpful in finding my grandsons. Jordan tennis shoes.
