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September 2023 by Quay Neil
I’ve been to this same location in the past and had a decent experience. I’m not sure what happened but the store was a desert. The markups were interesting. Given that all things are donated and there is no inventory cost I don’t really understand the markups at goodwill overall. The programs they claim to have are really non existent and don’t do provide excellent real world application or skills. Do your research. There was literally nothing in the store. The service was friendly so no complaints there. I’ve been to three locations this week and they were all trash. Good luck
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March 2023 by Kreative Konton
Wonderful service and really enjoyed it a lot of variety and left a smile on my face just being there!
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March 2023 by Keyana Daniels
Extremely horrible customer service skills from an employee name Elenor.
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January 2023 by Anastasia Runion
The goodwill is fine, the women at the cash register was so sweet. But my goodness are the books ridiculously priced—$8.99 for a beat up hardcover?
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December 2022 by Mokhinur Ergasheva
I didn't find anything to buy. Toys and clothes are dirty. Prices are different. Some are worth some are not. Better to buy new ones
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December 2022 by T J
Mrs. Tina is a gem she is professional and treats everyone with respect I have noticed.My little getaway when I venture out in the area since I am a full-time caregiver if both parents,Ms.Tina always has a positive word for me knowing I am a caregiver of senior parents. She is special to me and other staff members at the store in Pikesville on Flagstaff Rd.are warm hearted people I have experience.I have been going to this store over a decade.I treat people as I wish to be treated.
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December 2022 by Nem
It was good. Cashier was nice. I could also use the wifi there
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November 2022 by A.j. C.
Super clean, friendly employees, great selection and usually fun customers. Prices have gone up like everything and everywhere else but still love GW
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November 2022 by Antonia S.
this is the most ungrateful goodwill I've ever been to the people in charge of accepting donations can be incredibly rude or dismissive one guy apparently had to check my stuff I guess before accepting it and then he sort of said as if it was a bad thing it's all books which it was not I've had other ones to accuse me of not giving them time enough to get the stuff out of my car when on previous occasions no one's ever offered to help they never say thank you the one time I asked for a tax deductible slip the guy went off on me and was like well people don't normally ask for that... incredible.
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October 2022 by Chen T.
I generally have a really good experience at this goodwill however today was definitely an experience I will not forget. I had come the other day with my friend and I were shopping the cashier was super friendly and talkative however she informed of the WRONG store policy and the WRONG return policy which in turn I was not able to actually "bring back" the items like she said I would so easily be able to return. I do understand that this is a goodwill but what I don't appreciate is giving false information to customers in order to make a sale on a product. So as you can imagine, my surprise when I returned the following day to make the return as I was told I would be able to if there was an issue, the Male cashier was So rude! So unfriendly! And just aggressive! And just offered no help besides for frustration. When the assistant manager "tried" to help me she ended up giving me the managers number which got nothing resolved the manager asked me why I wasn't talking yo the assistant manager and it was just a whole joke of a mess. If you come across this post good luck at this goodwill. There are better second hand stores that actually offer better service! And a friendly atmosphere! I hope they get some training over there. They definitely need it.
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September 2022 by Joe Peters
Great place to thrift. You don't have to sort through a bunch of junk to find nice items.
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August 2022 by William Vargas
Prices reasonable, Store is always very clean, staff always helpful and friendly.
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July 2022 by Bert Moy
Typical donation items, looks to have been picked thru the day before and needed some restocking. Some shopping days were good, this day was mediocre.
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May 2022 by Zachary Stewart
This store has a variety of different merchandise I think for a store that people donate stuff to for free Goodwill retail store are high on their prices
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March 2022 by Miriam Whitehead
Prices for nice, employees were friendly, Masks were warned and social distancing was practice.
