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July 2023 by Donald Bates
Called out for roadside service (actually parked in a roomy parking lot of a closed business). Call was for flat repair, replace if required. I was picking up a trailer with auto inflate on it. One pair of tires looked really good, but both had the beads broken. No visible damage any where, just not seated on the rims. I normally pop these on myself, but i has a student and they need to know how to use the companies breakdown system. It's not uncommon for a trailer to sit a while and slowly leak down. Yard trucks hook up and go do fast and do very sharp backs, that the system doesn't have time to inflate the tank and low tires on the trailer. They make that trailer spin on a dime, and the side shear on the tire breaks the bread lose. But there's nothing wrong with the tire. The service tech shows up. He refused to reseat the beads, air them up, and look for bubbles with soapy water. Insists he must replace the 2 tires. I carry one company spare. We are supposed to bring the old tire back. Knowing this, the service company could increase profits by insisting both tires must be changed so we have to buy one and pay disposal fees on one. That's one possibility. Another is that the tech has someone he can swap the really good spare for a bad one, and pocket some money. I called my company back and told them what i thought was going on. They called Goodyear. Goodyear calls the tech. The tech puts the inside tire back on untouched. Didn't even blast it with air to seat it. Placed the rim with the spare mounted in place and torque it down. He didn't have a copy of the paperwork for us either. Just leaves. One tire still unseated. 10 minutes later, No tools, no dirty clothes, and the inside tire is seated and doesn't seem to leak. In my opinion, someone in this situation is incompetent or crooked.
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June 2023 by Robert Colclough
Was in and out in about 30 minutes
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April 2023 by Mardali Akhmedov
Tries charging overtime ($400+) even though I came in 30 mins before closing for a simple tire patch
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June 2022 by Steven Zadora
Location is horrible....two lights down is red light district........trash every where.
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July 2021 by Sakhawat Ali Wahla
From Wahla TransportI’m really appreciate the worker’s they’re very nice and helpful.Thank you guys
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October 2020 by Rafael Montalvo
Fast service the 2 guys were really polite They did a really great job
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October 2020 by Yury Zhgenti
Unprofessional, lazy and they need to go back to school especially that guy with blonde hair. The problem was I got steer tire leaking, I was guessing it's the rim. He took tire of my truck, looked around and started to put back. I asked him is it fixed, he told me he couldn't find anything bad and he even didn't dismount tire from the rim, seriously? I can't speak with such people who don't know anything. I told him just to change my rim and the problem disappeared. Why should I pay for this service when I have to tell people what to fix, where to look and what change?
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September 2020 by Michael Carnahan
Needed a Steer Tire. TA said 8 hour wait. Goodyear said 1 hour, and I was gone within an hour of when I got there. Had a dangerous situation with steel belts coming through the sidewall. It was really an urgent situation.
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July 2020 by Ken Hufham
Purchased 4 drive tires for my truck tractor...... price was good... people are professional & friendly.. in & out quick.. awesome...
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May 2020 by CRAIG Z
Horrible service, manager acts like he doesn’t want customers, stay away from this service shop
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March 2020 by Scott Horton
amazing people, I came in to get my spare put on because I had hit something and bent a wheel and knock the air out of the tire. The guy said, I can straighten that in just a minute. He straightened my rim and aired up my tire and told me to have a nice day, they wouldn't let me pay them .. awesome guy's
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January 2020 by Michael Marshall
Always good job and service
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November 2019 by aleksandar peltekov
It's a nice place with nice people but they are too slow.They need to hire more people.
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March 2019 by Harry Horney
Called to get info for truck tires on one of my trucks. Waited for a call back if they can get the ones i need for the next day. After a few hours of not hearing back i called back. I talked to a guy and he found out they could get the tires i needed from the other location. i asked if he could double the order for another one of my trucks since they had to make a special trip for them. The man started complaining and giving me a hard time. At that point of hearing this grown man whine and giving me a hard time and argue with me i told him forget it il go elsewhere with my business. Horrible customer service, and employees clearly dont care about anything more than a paycheck. I will be sure anytime our fleet needs tires to never call this place again.
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June 2017 by Kyle Wilkins
Big thank you to Wayne! I am from Florida, only in Baltimore for my 3 year olds surgery. I had an issue with my a piece of metal cutting my tire tread from inside the wheel well. Within 5 minutes, the tire was back on and the metal piece was bent back. Great Customer Service!!!
