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February 2024 by Chris J.
Don't let negative people who are NEVER satisfied when spending a lot of money steer you away from this business. They are ROCK STARS!!!! I ordered 2 pairs of Hoka Mach 5's last week from a scam website, and when I didn't get a confirmation, I reached out directly to Louie Silverio because he was responding to all of the disgruntled customer reviews. He informed me that I was scammed and told me to how resolve it. After getting is cleared up, I came back to the real website and placed an order today for the Hoka Mach 5's. I was a little gun shy from the last purchase, so I reached out to their team to ask for an update on the shipping (I ordered next day air), and received an email from Jane and a call from Deb. Both were very apologetic about MY misunderstanding. Deb is very sweet, and extremely helpful. She is also open and honest and explained that Next Day Air didn't include Saturday delivery, but would check to see what the difference in cost would be. She called me back almost 15 minutes later (promised it would be within 20), and said it would be a difference of $45. She then said that she would schedule it for Saturday delivery if I wanted, but thought it was very expensive considering I was already getting a discount on the Next Day Air. I agreed and can't wait to wear the new shoes on Monday.
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January 2024 by John L.
Excellent hidden gem of Baltimore area. Being new to the area, I have found my "go to" athlete shoe store. They sell lots of other products, but if it's a variety shoes that you want, I have not found a better place. Service is great, friendly and you are free to look for as long as you want. Sales staff are extremely knowledgeable and helpful. Holabird Sports is my new go to store in the Baltimore area. I trust them, I believe you can too.
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December 2023 by Michael DeTuccio
This is the first time I have ordered from Holabird. The woman who answered the phone was very helpful in taking my order for New Balance Gore Tex hikers and shipped them the same day I ordered them. I received them the next day as I live in Connecticut. Service is exemplary. Would buy from again.
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December 2023 by sandra harvey
I love this place, they have all the good tennis and the comfortable ones as well, great quality shoes and good prices
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November 2023 by B A
I ordered a pair of shoes that I was very excited about. They turned out to be defective and fell apart after only a handful of wearings. I didn't even contact Holabird, I simply filled out the feedback form on the shoes that they sent to warn other shoppers about this particular shoe. Next thing I know - Holabird is contacting me personally and took care of getting me a refund. AMAZING customer service!!! I have never experienced such a pleasant and easy transaction. Didn't even have to request help. So AWESOME!!! I will buy from them in the future!!!
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September 2023 by Marie S.
Really great selection if you’re a tennis player. Prices are competitive and the staff were knowledgeable. They helped me pick a pair of court shoes that I absolutely love.
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September 2023 by Jason B
This place is truly a haven for running shoe enthusiasts! They have an amazing selection, including those hard-to-find styles that you've been searching for. The best part is that you can actually try them on before making a purchase, which adds to the overall experience. It's definitely the go-to destination for all your running shoe needs!
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September 2023 by T M.
Very poor customer service. One of the workers, an old woman seems to have a very hostile attitude toward the customers when you return items that are obviously defective. Especially the Customer Service manager, Debbie. She will run the company to the ground eventually.
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August 2023 by Catherine J.
Wow ! Pleasantly surprised. They were the only company that had 2 pairs of exactly what id been looking for. They had my size and I received 10% discount for being in medical profession. They were delivered in 3 days! Recommend! Catherine Jung
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August 2023 by Jonathan Baldauf
great store built specifically for tennis and pickleball shoes, rackets, and accessories. it was so tough finding great running shoe selection before I found Holabird I highly recommend it for all racket sports needs!
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July 2023 by Carol Simmons
I have shopped at Holabird Sports twice and I've been so happy with my experience each time. I work in a warehouse and am on my feet constantly and one pair lasted almost a year! The salespeople are fabulous; they actually measure your foot for you! On my first visit I found out that I had been buying the wrong size shoe for YEARS ??!I did find a pair of really cute shoes that made me feel like I was walking on clouds & best of all they fit!Please note that the shoes & clothes are NOT cheap but not outrageous either. I have always gone to outlets & warehouses for shoes, but Holabird Sports made me a believer that you do get what you pay for, at least with shoes.
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July 2023 by Amy Jelsma
Ordered shoes online that were sold out everywhere else in my size/chosen style, they arrived super fast! They enclosed a return envelope which is appreciated and convenient but won't be needed as I am very happy with my purchase! Thanks
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June 2023 by ptcat3
Great place to buy athletic equipment but especially shoes. The staff are knowledgeable and helpful. They have a very large selection and good prices.
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June 2023 by Shannon West
I needed a new tennis racquet for my growing son who has some developmental and behavior issues. Although there was plenty of time to order something online I always enjoy going to Holabird and today’s trip place did not disappoint. After selecting a 26” racquet for him I realized he should probably get new shoes too but just at that moment he had enough and was started to act up. Just at that moment some blessed angel (I regretfully didn’t get her name) came up to us and without me saying much at all got busy, measured his super-flat feet and ordered 2 for him to try on. I barely said a word. He liked the first one she had him try on and we were done. I wanted to cry I was so thankful.Hard to say how long I’ve been going there. 20+ years? Certainly well before my son was born and back when I played tennis. Now I go for their unrivaled selection of shoes and the service. No one has more Mens, Women’s or Kids shoes in 1 place.
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May 2023 by Elizabeth S
Super helpful staff that take the time to understand your stride and foot in order to get you the right kind of fit and shoe. They have different types of shoes and other sporting goods items like clothes, rackets, socks, etc. I ended up getting a pair of Brooks running shoes and am happy with my purchase. This was my second time coming to Holabird Sports and they don't disappoint.
