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December 2023 by Suri M.
If you're looking for a cheaper alternative, this is a great hotel. It's very nice inside, clean, with great staff. The rooms are spacious, kept clean and with all furnishings in good condition. Tea and coffee in the room, plenty of towels and basic toiletries (soap, body wash, shampoo, conditioner). Iron and hairdryer. Adequate curtains and the windows are thick enough to block out the sound of the highway traffic. The lobby is impressively grand for such an affordable hotel, and there's plenty of common space to hang out, with ample electrical outlets. The breakfast corner is easy to find (and it starts at 6:30am!), as are the elevators (there are also fire stairs). Vending machines and ice on the guest floors. Parking lot on the side. It's not the most pedestrian friendly part of the city, but you can walk around safely during the daytime (it didn't feel great at night, and this was reinforced by them making the front door key card access only). It's about 20 minutes' walk down along the highway to the harbor, with Little Italy's restaurants along the way.Easy check in and check out process, no annoying card hold charges.
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November 2023 by Chris Anderson
Had a good stay with no issues. Breakfast was good and the place was well decorated. Staff was friendly and helpful. Be sure to go to Mo's Seafood. They will come and pick you up from the hotel and bring you back after. If you have trouble sleeping with street noise, maybe don't stay in the city. I slept fine though.
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November 2023 by Jessica Powers
I booked a 3 day stay for a weekend away. I love that this hotel used to be a bank. The staff is very friendly & accommodating. Clean rooms with comfortable beds. The continental breakfast is fantastic. And if you’re hungry late at night they have a company that they work with that delivers food. SO much to choose from & it tastes good. I will definitely come back when I’m in the area. I was also pleased with how quiet it is. Nothing like going to a hotel and you can’t sleep because the neighbors in the other rooms are loud. I was pleasantly surprised. Highly recommended.*I accidentally answered the question wrong about breakfast. A continental breakfast IS included with your stay**
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November 2023 by Demetra Tate
We boooked this hotel for an 1 night stay before our RC cruise. It was close to the port. The hotel office shuttle service at an additional cost of twenty per person (if you didn’t book through a cruise package) but it’s very easy to get an Uber also. Our check in was very quick. We did run into an issue with our key card not working but that was quickly remedied. Our room was very clean and smelled fresh. We didn’t have any towels or wash clothes in the bathroom. I asked the clerk Absou for towels and we had towels and washcloths in our room when re returned from dinner.This hotel is a 9 minute walk to the Powerplant. This is an area that has several restaurants, bars, and sometime live music. Next to this there is a children’s museum. The walk was not bad at all.Just a tip, the shower/tub is on a platform. If you have mobility issues this could be a fall risk. I tripped into the shower and I don’t have joint or gait issues. The shower was nice. With great water pressure and hot water.Our bed was comfortable enough. My back ached but my husband slept like a baby. He’s the one with back issues and said the bed was very comfortable. We enjoyed this hotel with us historian charm and friendly service. Abdou was very helpful and so nice. I highly recommend this hotel.Walkability: Short walk to restaurants and love music. Children’s museum and PowerPlant are a 9 min walk. There are also 7-11 and other eateries near by.
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November 2023 by monigue robbins
My go to place for quick get a way. The jetted tubs are great. Clean and comfortable rooms. Staff makes me feel as if I'm coming home. Love the remodel! Will be back soon.
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November 2023 by Miranda Rousey
When vehicles are vandalized by homeless and you have it on camera and refuse to do anything, you’re not putting your customers safety or care first. Shame on you and your establishment. Do better or find new owners. Absolutely appalling.
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October 2023 by Madaya O.
Some guy tried to force his way into my room, twice. He followed two of us girls off the elevator. Thank goodness the security was also on the elevator and was able to escort the guy away. We were scared & traumatized. When I brought it up to the manager, there was no apology & acted like it was no big deal. Had the great security guard not been there, things may have ended differently. The parking lot sucked. If it was full, you had to park in the Sleep hotel lot, pay and get reimbursed from Holiday Inn. I was given a hard time by the desk clerks about getting a refund. Manager finally gave me one. The shower barely drained and had standing water. I only gave 2 stars because of the security guard protecting us. Otherwise, there would be 0 stars.
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October 2023 by Shaolin Assassin
We used this location because of the option to keep our car there during our cruise and get shuttled to and from the port. Shuttle was good, room was good, staff was good. Neighborhood was sketchy, to say the least. It would've been overlooked except for the fact that the staff said the car would be moved to a separate lot for safety while we were on the cruise and it clearly sat in the main lot right on the street the entire time. Then, when we got back and asked why the car was never moved, we were told it was moved and then moved back 2 days prior to us getting back. Not sure how they knew how to place all 3 cars that were there when we left back in the exact same spots, or why they would bring the car that was moved for safety reasons back 2 days before the cruise got back. I'm not saying they're lying, but....
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September 2023 by Aashna Saxena
Just moved to Baltimore and stayed here for a few days - the rooms are great, the breakfast spread is good, and the staff is excellent! Nicole and Mahmoud in particular were very accommodating. The hotel is also close to the inner harbour, so I would recommend it to anyone visiting Baltimore!P.S.: The reception area has got great interiors too
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September 2023 by Marilee Housden
Upon arrival I was informed my Reservation was transferred to their sister hotel, the Sleep Inn. No transfer had occurred. Paid for 2 nights in separate hotels. Holiday Inn Baltimore will not respond to requests for refund.
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August 2023 by MistahZ
Decided to stay at this holiday Inn at Baltimore and I was happy with what I got! The building is made from an old bank and it shows in the decor, is expensive, easy to move around in and very clean! This also includes the room itself which was very comfy and had a nice bed and decent view! Service was great on all ends to, and pretty helpful! My only complaints are the area feels a little run down, parking, while provided, is first come first serve and limited and sometimes I had to have the card to my room reset! Other than that stiff, I still liked this Holiday in and would use it again if I was in the area!!!Picture is JUST of the outside of the building as I admittedly did not have space on my phone to take anything else at the time!Rooms: Very spacious and comfy with all the right amenities!Safety: Access the building and room by card and security seems pretty good!Walkability: Inside the building? Good. Outside....eh, watch it during the night.Food & drinks: Free breakfast was pretty good if you ask me!!!
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July 2023 by Raven F.
It was a wonderful stay at this holiday inn, we had no complications getting check in or out, the rooms were clean and the front desk was nice and professional. I will definitely recommend this hotel to friend or family member. I enjoyed my stay.
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May 2023 by Smitty S.
Came across this hotel on dayuse.com , only checked in for a few hours. My room was nice, clean and very spacious. The room was equipped with a nice little work place, which came in handy. the tv was a nice size, however it kept freezing .. which made watching tv miserable. The lobby era was being completely renovated, nothing but paint smell fill the air. To park in the hotel's lot on the side of the building is $8, street parking is also available. The hotel definitely located in a not so good era. Only would recommend if only staying for a few hours.
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April 2023 by Joe W.
Not too many positives here. It is located in a really bad area. Breakfast was a paper bag with a snack bar, muffin, banana, and juice. Room was 100% new and clean, and everything in there was perfect. Hallways are still under renovation and pretty rough. Parking is very limited and not protected, so don't leave valuables in the car. Front desk staff were helpful and friendly. I could see it for $120 a night, but i ended up paying $157.
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November 2022 by Doug R.
Monday night business trip, 11/14/22Got in late and out early so I cannot speak about surroundings. Outdoor parking lot on site, $15 per vehicle. Plenty of pole lights that were bright and no issues with security. Friendly staff, 1 guy at checkin (after midnight). Room was as advertised with king bed and tub shower. Room was clean, bed slept great. Ample space if you need to do some remote work. Bathroom very clean and provided individual soap, lotion and shampoo. Water pressure and temp were both great, hot was very hot. The only knock is that it's a bit outdated, but I will stay again if in the area for business.
