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March 2024 by Ellyn S.
Total waste of time.... Went to the store for a grooming appointment. Called my vet for shots etc.... made the appointment for a week later. I show up and then they decided to tell me it's a $25.00 add on fee bc my dog is older. If you had a new business and a new customer came in and you didnt tell them ahead of time about a $25 fee on top of a $86 dollar groomimg appointment wouldn't you waive the fee so you could keep the customer? Well I left and I will NEVER set foot in that shop again. Huge waste mytime and efforts. Don't waste your time in this place!
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December 2023 by Lou M.
They also have a location in Mt. Washington where you will meet the most knowledgeable, helpful staff. I was in there today talking about my pup who had jaw surgery and is now an incredibly sloppy eater. They had so many great suggestions on how I could best make her meatballs (lol) and, more importantly, were so compassionate about our "new normal," sharing their stories about their own dogs trials and tribulations. I am a lifelong fan and patron now and highly recommend Howl. This is what small business is all about.
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October 2023 by elegance b.
They cut my dog when I took him in for a grooming. He is scabbed and bleeding. The worst grooming experience I've ever had
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September 2023 by Maggie Lyle
I love this place! They carry a wide variety of products & healthier options for my dogs. Plus parking is in the back!
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August 2023 by C A
Pros: close to Hamden/Charles Village. Local business. Good selection.Cons: Expensive. Surly, unaccommodating staff.
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June 2023 by Ruth Mericle
I spend 200.00 weekly on my dog's food ... I was looking for a place close to me for emergency... Although Howl has the food, their service was HORRIBLE!N No one helped me, asked what I needed ... Just ignored me ... When checking out, I was asked if I had a Howl card .. which I replied no ... I wasn't asked if I wanted/needed one ... Baron's has NOTHING to worry about ... We won't be going back to Howl
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May 2023 by Kari Litteer
Super friendly and knowledgeable staff! Very grateful that they have pine pellet cat litter
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March 2023 by M C-B
Great selection of pet products and the staff is very personable.
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December 2022 by Tom McGrath
These guys are excellent! I can almost always find what I need & the employees are terrific. They seem to go all out to help & that includes during the worst trials of the pandemic!
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September 2022 by Chef W.
The owner/ manager is very rude an dismissive I have been coming to that store for the last 6 months an ever time I come the staff is great but she has a bad attitude an really needs to work on that so I found another place to get my specialty dog food.
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June 2022 by Katie E.
Very helpful and able to order my dog's food each month. Super easy to work with and pick up. Wide selections!
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June 2022 by ur vegan guid e
Been coming here for some time. Nice to have a place to get high-quality food for my cat. Really wonderful that they take the pandemic seriously and have accommodations for people, including delivery options. There’s a parking lot in the back too.
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May 2022 by John Riggs
Located conveniently in sexy downtown Hampden (hey, that exists!), it's filled with all the best products to make your dog or cat healthy and happy.Nice people will help you, pets are allowed, and there is water for drinking.Seriously good raw food, freeze-dried treats, and everything a well-heeled hairy (or bald)(my American Hairless Terrier loved it)friend could want or need.
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March 2022 by Marcel de Pontbriand
Friendly staff and all the things you could need to keep your lil dudes happy at home.
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March 2022 by Bruno G
Fully stocked with great merch!!! High end without the high end cost! Friendly staff!