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March 2024 by Don Randall
Every thing was explain and easily understood
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February 2024 by Mike dow
Very good tax preparer I recommend him to anyone didn't rush took his time explain everything to me and you know it's done right professional I recommend H&R Block to anyone I wouldn't suggest to mess with them back door tax repairs it might haunt you next year and you're in a paaying stick with H&R Block
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February 2024 by Tiffany Gibbs
I can't even give this place one star please don't ever go there it was terrible my tax pro alena Henry was a nightmare she made mistakes and just blew it off like it was nothing didn't return my messages then the manager was very rude warning stay far away?
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February 2024 by Melissa
I would give zero stars if I could. I went to the highland town location yesterday around noon. Not 1 customer in that place. When I went in, I was greeted by some guy behind his cubicle. Ask me if he could help me. I said I was there to file my taxes. He said, "Do you have an appointment. I said no. He said well we're busy today. We have appointments on the hour every hour. Like I said earlier, not 1 customer in there. How we're they busy?? And by the way, they offer walk ins. Bad customer service. He didn't even offer to make me an appointment. Don't waste your time going to this place. I even tried calling before I went but the phone was busy. So I took my business some where else. Save yourself time. Don't go here.
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May 2023 by Stanley Poniatowski
Don't even bother walking in the door. They don't stand behind their mistakes or explain anything to you. They are only interested in charging you a great deal of money for terrible service. Dave is probably the worst person I've ever dealt with for anything. Everything is a joke to him and he talks down to his customers.
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May 2023 by Tasha Clemons
I highly sugguest not coming here you will set up a appointment they will chage the time to inconveniences you then be like you not on the schedule i will go out my way to get what i need. For now on am going to a diffient taxe company i most likly wouldnt be so upset if this wasnt the third time in the last week.. My matter would have been small but now here we are. Be blessed. And am trying my best to upload the proof
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May 2023 by Tasha Cee
I highly sugguest not coming here you will set up a appointment they will chage the time to inconveniences you then be like you not on the schedule i will go out my way to get what i need. For now on am going to a diffient taxe company i most likly wouldnt be so upset if this wasnt the third time in the last week.. My matter would have been small but now here we are. Be blessed. And am trying my best to upload the proof
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April 2023 by Hailey Weiner
Do Not Go Here. After waiting a half hour past my scheduled time, I was the last appointment of the day. When came time to pay what I owed, I couldn't find my routing number online. That is when my tax associate googled what the standard number would be for that bank. Also watched her Google other answers as well. Thanks to her, my routing number is wrong, my payment absolutely cannot go through, HR block provided me no assistance for THEIR mistake, I've already been charged late fees by the IRS, I've been on hold for the last two hours to correct THEIR MISTAKE, and the only thing I HAVE received is Stress and Anxiety. DO NOT WASTE UR TIME HERE, go somewhere else where they actually care about you and doing your taxes correctly.
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October 2022 by Brian Martin
Your team's knowledge and professionalism
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August 2022 by Gee
I love my H&R Black Tax preparer Mr. Carlos Arroyo. He is very knowledgeable when it comes to tax returns. He is always polite, he adapts to any and all of his customers needs, he relates to your situation well, and lastly, he is an overall great communicator a real true professional....He Cares about you!
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May 2022 by miranda shipman
1. I uploaded my documents for e file for an entire month. I got a call saying you were so sorry but nobody even started on my return (AFTER A MONTH). She proceeded to say she was giving me some big discount.2. The discount was $25 (OFF OF $500)!!!3. I paid and signed 2 weeks ago. Today I'm wondering where my return is. I log in to a surprise approval nobody notified me of or mentioned. So Now... I have to wait MORE time. HR Block has lost me as a customer. I deserve a refund.
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February 2022 by Gee Jenkins
I love my H&R Black Tax preparer Mr. Carlos Arroyo. He is very knowledgeable when it comes to tax returns. He is always polite, he adapts to any and all of his customers needs, he relates to your situation well, and lastly, he is an overall great communicator a real true professional....He Cares about you!
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August 2021 by R Thomas
Horrible service today been with h&r for 15 years.had appointment for sat did a walk in since was off from work due to rain only one person working and only one person waiting to be helped with their taxes and you turn around and say I can't be helped today because your the only one in today. so you're falsely advertising walk ins welcome for the company now
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August 2021 by David Fontana
I've been using H&R Block online for years to do my taxes and have never had an issue. I would highly recommend them.
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August 2021 by Ann O'Lone
Dave was very knowledgeable about what needed to be done to help get all my tax forms organized .He took time to explain all the aspects so that I understood my returns&facts.
