H&R Block tax professionals know taxes and can handle tax needs and maximize refunds. Clients can set up an appointment in a local office or work with a tax consultant from home using the Digital Drop-Off service. The business prioritizes well-being by deep cleaning offices, disinfecting high-touch areas, and social distancing. While some reviewers felt rushed and desired more guidance, others found their tax pro very knowledgeable, friendly, and worth the money for the peace of mind of correct completion. Experiences with phone availability can vary, but helpful and transparent service is provided, with professionals answering questions directly.
Ms. Mays was great. Responsive, informative, and very friendly. She prepared ny taxes quickly and was patient with my slow upload of documents. I'm happy I had my taxes professionally done this year.
April 2025
Felt rushed and she didn't provide the guidance and advice on to midigate my taxes this year. I should have done my own taxes and I would have kept more money in my pocket. I also didn't receive any corospondence regarding the 'second look' after I filed
January 2025
Only losing a star because it was hard to get someone on the phone this week but Matt picked up today and was very helpful providing me resources to solve my issues. He was great about answering my questions he knew but not fluffing answers that are better for other departments. Transparency is hard to come by these days...
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
