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October 2023 by Jeffrey Burgess
Infinity Jewelers at the Security Mall Woodlawn, MD is beyond spectacular in pleasing their customers. I've been a customer of AZ and his staff for a very long time buying multiple pieces of jewelry, watches and most recently a customized ring. I've always been treated me with the utmost respect and outstanding customer service while AZ has taken the extraordinary steps to keep me happy. I complete trust AZ and is Staff to do what's right and fair when it comes to my jewelry purchases. I no longer live in the Baltimore area but AZ remains my personal Jeweler and I fly up from Florida just to give infinity Jewelers my business!!If i could give 10 stars I would even think twice, cause you can't go wrong with an experienced jeweler such as AZ!! Thank you for your commitment to Quality Service!!
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August 2023 by Ericka Nealy
I ordered two pieces from Infinity Jewelers. I was nervous because i found him online, but i was completely impressed with the awesome customer service I received. He answered questions with quick responses, thoroughly showed me every step through the process of making my designs, and shipped them quickly! Then after receiving my jewelry the quality was impeccable. I 100% will use this store for my jewelry needs. Don't hesitate you are in good hands!
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June 2023 by K. Avery
Reasonable prices for engraving and sizing.
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April 2023 by Britney Waller
Every piece I’ve purchased so far is top tier. I get so many compliments about my B chain on the daily. I also got a custom pendant for my fiancé which he loves. Service is always fast and Efficient. Ima a permanent customer now.
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April 2023 by Kobe Martin
I like this jeweler. They always respond & patient. I love my pendant and the shipping was fast.
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March 2023 by Crystal Jefferson
Ali from Infinity.Jewelers was awesome!! We brought a charm from them and was very happy with our outcome we wanted something change on the charm and he got right on it to make sure we were satisfied with our charm! I’m very please! If you ever in Baltimore check them out they are awesome!
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March 2023 by Milton cooke
Great Customer Service, fast return time. I trusted them to bring my grandmother’s picture to life with a necklace and they went above and beyond. AZ & I have a great relationship and he always keeps me updated on my requests and new deals. I definitely will be coming back for more pieces, Thank you guys again!
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March 2023 by Arturo McDowell
Infinity Jewelers, headed by AZ is nothing short of great! I’ve purchased over a handful of jewelry including watches, chains, and charms. AZ is amazing! His attention to detail is unparalleled! AZ has a passion for his craft and providing superior customer service. I highly recommend Infinity Jewelers to anyone looking for the best value, design, and yes, BLING!!
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September 2022 by Brittany Booker
I ordered a custom necklace from them and I keep reaching out to the instagram page when I can pick it up no response just being left on seen
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May 2022 by Tona Harris
Sells fake jewelry.!!!
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September 2021 by GentleAs ARose
Had a positive experience here today. Met a nice store associate named Alex who gave the upmost customer service and answered every question I had. I like how they work with you to get what you want as in layaway or financing plans. They have really nice and beautiful rings and jewelry here ??. Was pleased with my selections. Thanks for a pleasant experience!!!
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September 2021 by JESUS ES MI REFUGIO
Good service and God bless the business
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August 2021 by Michelle Dyson
Professional friendly staff, watch battery, quick fast reasonabley priced.
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July 2021 by Michael Billups
Service was good during the buying process. Bought s chain that was kind of short on me, but because the financing was for a certain time was promised that if I took the chain they would order a longer one and would swap it out. They told me that it would be one week. Over a month later and not only did they not keep their word, but now my messages are going unanswered. I see they put their best foot forward until they get your money, then they don’t give a damn about keeping their word or customer service. Lesson learned.
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May 2021 by Niyale Edwards
the worst customer service ever. whoever runs the instagram page needs to get fired.