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March 2024 by Kaedence
I would give ZERO stars if I could. The management is horrible!! Erin(GM) is always in the bathroom and can never be found. The bread is hard sometimes and the lettuce is brown sometimes as well.
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March 2024 by kirt elsey
Ordered 3 sandwiches only one was right. This Is THEY WORST Chicken Bacon Ranch sub I have ever had bone dry like were is the Ranch dressing were are the pickels everything! The problem is you can only see but so much when they grill. Also had to ask for my sides. If you're going to ask a customer what they want and how if your not going to do it don't ask. Won't go there again !! Ruined my dinner!
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March 2024 by Renee L.
The subs were well made & great taste. The customer service was great & the staffs suggestion for toppings spot on. However, floor area were staff was working covered with food droppings, as well as food prep counter areas front and back (which they kept putting the knives back on those surfaces., fountain drink area discarded trash as well on that counter. This location is a great spot. I just need them to be a little cleaner.
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March 2024 by Ernest Garrison
The worst worst so called Cheese steak sub I ever had. Like the old lady used to say back in the day. Where's the beef??, First time and last going to this place. My wife and daughter's cold cut had plenty of meat. I had a salad subs. Mike should go back to Jersey with that. ?
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March 2024 by Ernest G.
The first cheese fake sub came from Jersey Mike's in Havenwood shopping center Baltimore md near Morgan State University. The second Cheese steak came from Jonhs's Italian Deli in Halethorpe. Mike need to go back to Jersey with that . In Baltimore we like Cheese steaks subs, not salad subs.
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February 2024 by Brad Bedsaul
Good food good
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February 2024 by Mary Scott Casey
First time here loved my sandwich will be back!
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February 2024 by George B.
This location is so bad they always somehow manage to mess your sandwich up it never fails. Just do yourself a favor and go to a different location unless you're getting a cold cut. If you can't just cross over to Sunny's Sub
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January 2024 by Nythia Davis
I am super disappointed in the service I received today I came in around 1:56pm and there wasn’t any customers I ordered a mini #8 I didn’t eat my sandwich right away but went straight home to eat because I have a newborn baby with me I live 5 minutes away from the store when I got home and opened my sandwich the bread was so hard I couldn’t bite into it. I called the store to asked for the manager and the first time I was told she was in the bathroom and I needed to call back, when I called back and she got on the phone I explained to her that my bread was hard she told me that there bread especially the mini are made fresh but if I can come back she will remake it I told her I couldn’t come right back out because I have a newborn could she just take my name and I get a replacement another time she asked when would I be able to come back I again explained to her that I was unsure and it probably won’t be today she then puts me on hold for a few minutes and comes and saying she checked the bread and it’s all soft so now I’m lying wow, I didn’t want my money back until that was done because all I asked was can I come another time I can’t keep bringing my baby outside. I am a regular customer to this location and usually have a good experience but today was horrible and I probably will never come back to this location again
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January 2024 by Ronald Christmas
They keep running out of wheat bread.Dietary restrictions: Need more whole wheat bread.
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January 2024 by Kim Possible
First experience everything good Grand opening got get the customers in is how they do it. Then went back 2 times each time disorganized when taking orders and delivering. The grill needs cleaning regularly and I returned sandwiches because they looked like they fell of the city trash ?truck didn't eat em got my hard earned cash back. The counter where they fix cold subs look like a pig pen. I looked at floor it was salami pickles onions covering floor behind the counter. Mr Mike and staff not in 2024 do better get greater
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January 2024 by joey eskey
Backstory: I have been eating at Jersey Mikes for well over 4 years now. Many of which are pick up orders at other locations. I placed an order online via the Jersey Mikes app for delivery. It automatically sends your order to one of the nearest locations of Jersey Mikes (This is my first time having food from this location). Just got my order and not one, not two, but all three subs were incorrect. One sub doesn’t even come with mayo on it (#11) and yet I received it with mayo, and a lot of it at that. The other two subs I asked for no oil or vinegar and it came with them on it. The third sub I asked for no onion but tomato and what did I get? No tomato but onion. Very unfortunate given the amount of money I’ve spent over the years. I recommend going to another Jersey Mikes location.
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December 2023 by Min. Shari Lynn Preston
Jersey Mike's is not at this location.
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December 2023 by Diana Brown
When they opened food was pretty good went today horrible. I ordered the tuna she put a little and spread it out. I asked what was going on she says they have to measure everything now. I’m done won’t be going back. Don’t get me wrong I understand it’s about your business but it’s also about your customers. People start watching them when they fix your food. Ordered 2 sandwiches the bread wasn’t cut even but she still tried to use it. My brother nor I will be going back.
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December 2023 by Shenequa Smalls
I'm from the Philadelphia area. Trying to find somewhere to get a hoagie like back home is hard to find. Jersey Mike's was the best. They fixed my hoagie just the wayI like it. That was the best hoagie I've had since being in Baltimore. Thank you. This will be my go to place!!
