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February 2024 by D M.
Overall, this shop provides a pretty good experience. PROS - Thorough, courteous, quick, and reasonable price with Groupon. CONS - The only negative is the pressure to upsell other services, but that seems to be par for the course whenever you use a Groupon or coupon for an oil change at most chain or franchise shops.
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February 2024 by Janice Rosier
This was my first time at this location. The 2 gentlemen listened to my requests and acted accordingly in a very professional and timely manner. I needed an Oil and Filter and the light bulb on the driver's side need to be replaced. My time at this location was brief. I enjoyed the experience. I would definitely return.
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February 2024 by BJ Goldberg
I was out in less than 10 minutes
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January 2024 by Jasmine Daniels
Close the whole building. I’ll never return and I’ll make sure no one will return. I went to jiffy lube on Wilkens Ave for an oil change and they broke my sensor and try to say it wasn’t them. Never again would I return
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January 2024 by Paul Oh
Got a groupon and somehow spent $400 on spark plugs w/labor + tire rotation + new cabin filter.Should have just kept the groupon and said no to everything else. Just a bad day of blowing my money.
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January 2024 by Sharon Brown
Never a long wait time
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January 2024 by K
It’s rare to see quality workers and great customer services. This location had both. Sam took good care of me - this is NOW my preferred location
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January 2024 by Robinette Gibbs
The guy at the front desk. I can't remember his name, but he was very rude. All I did was ask him a few questions. And he became very rude telling me I'm holding up. The line wasn't no one in line. Trying to push me out the door while I'm questioning him about this price. And what he did to my vehicle when all I ask was oil change that was79$ end up being $400 And instead of him explaining to me. He wanna push me out the way and out the door.
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January 2024 by cute kitten Dreamer
My car still said it needed a oil change after they were done
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January 2024 by Shay Leon
Im not sure who the front desk receptionist or who answers the phone but he is rude, he talks over me and he hung up on me. What in the world?!
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January 2024 by Samuel Kennedy
I came there Christmas Eve and no one was working they didn't have a sign saying they wasn't going to be open or I just say get
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January 2024 by Yvonne Morton
Fast and professional
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January 2024 by Ray Smith
Very rude and disrespectful… if it wasn’t for the fact that I’m a 41 year old man heading places in life … i would have put a real hurting on that staff member who gave me a hard time for no reason smh do not go to this location .. go to the Jiffy Lube on Frederick Road … it’s sad when all black staffs live up to the billing of being very disrespectful to their own people …
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December 2023 by Ngina Machua
The service was excellent and quick. I went in on Tuesday morning and was in and out within less than a hour. The staff was very friendly and helpful. The prices could be more competitive (or maybe it’s just inflation costs).
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December 2023 by Marnice Cromartie
The best jiffy lube visit ever!!! Fast efficient and informative!!! Informed me of additional services I needed in the future… services I already knew … however I didn’t feel the pressure of being a female and them trying to make me purchase services that wasn’t in my budget at the time! Sam and his staff was funny and professional!! I’ll def be back to get the additional services taken care of in the future …… :-) #Burgundy2014HondaAccord
