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July 2023 by Dizhann Smith
When you go late and its close to closing they rush your food and drinks. My food was cold and mt drink wasn't good
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May 2023 by Constance Delores Burrell
He was very patient with me because I didn’t know exactly what I wanted to do or how much insurance I needed! Everything was explained in great detail and he went over the process until I had a firm understanding! I asked a thousand questions and he answered them all! Very informative professional insurance agent! Thanks John
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December 2022 by jason vorhes
I cant overstate how amazing the customer service is here. 11/10
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August 2022 by Sweetie Pie
Great staff!! Great place!! Great customer service!!! Angie helped me so much and is very knowledgeable!!! I will definitely be referring my friends to her!!
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July 2022 by Jay 7d
I had a horrible experience today. I called to get information about a insurance increase and ebony was so rude. She seemed as if I was bothering her for asking questions! Horrible service today. Very disappointed in her service. State Farm can do better!
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May 2022 by Mary Jackson
Like a good neighbor...Statefarm is there
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February 2022 by wolf pack
Great staff!! Great place!! Great customer service!!! Angie helped me so much and is very knowledgeable!!! I will definitely be referring my friends to her!!
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August 2021 by Catherine Warren
Not only great service when one has a question..but due to some health issues ..the staff went above and beyond by coming to my car to get pay't. I very much appreciate that it showed caring on a different level. Kindness is important ...thanks again !!
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June 2021 by TAVON MARABLE
Great customer service always there when I need help in hand when it comes to my insurance needs A plus all the way
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March 2021 by Jym Right
Good to place do business. Personable and I have not had a bad experience yet
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January 2021 by Adonna Winfield
I had the best customer service Agent. A lady name Cierra Glasscho at the Belair rd location. Very professional and caring for her customers needs. Very polite and have a great attitude. I am very satisfy and I highly recommend state to all my family and friends.
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November 2020 by Angeline Morland
Too many to mention. The only positive thing to say is that at least the staff and agent are super friendly and professional. This company( State Farm) is just the worst for car insurance. Also I told them three years ago my new address, which is an area where the rates are cheaper. They never changed my quote, and have been overcharging me for this whilentime. When I brought it to their attention they only want to refund me for one month, in my eyes, that is a crook.
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November 2020 by Darel Pyles
Great rates. Great people
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November 2020 by Sharon Childs
Avery, who works in John Bugg's office is the epitome of excellent customer service, combined with knowledge and expertise to assist with the best choices to fulfill a client's insurance needs!-Ms. Childs
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August 2020 by Vernon Crider
John Bugg is the man when it comes to insurance matters!
