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December 2023 by Sara w
I love going to this pharmacy for the most part they always have my medicine in stock and if they don’t, it only takes a day or two and as soon as it’s ready, I get a text message I do not have to keep calling asking if my medicine is in stock yet when it’s there when it’s ready, I am notified the staff and the pharmacist are very friendly… but I will say there is no parking other than double parking so if you are just trying to run in and grab medicine the parking definitely sucks that’s why I gave it a four star instead of a five because of the parking
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December 2023 by O K
The wait times at the arcade pharmacy at Hopkins are ridiculously long. Please fix that in the interest of patients and staff.
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September 2023 by Tracey Cook
Never have a problem filling my prescription there customer service is amazing
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July 2023 by Beans Beans
Telling my doctor to never send meds here again. Been here four times in last two weeks. They didn’t even order my meds for me last time. It’s just getting ridiculous.
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July 2023 by Syd G
Telling my doctor to never send meds here again. Been here four times in last two weeks. They didn’t even order my meds for me last time. It’s just getting ridiculous.
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January 2023 by Mildred
Great pharmacy with really helpful staff. Shout out to pharmacist Sam who went above and beyond to help me with a prescription! Super grateful!
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December 2022 by Michelle Carlos
Worst pharmacy I've been to, wait time is ridiculous. A.M. OR P.M. the line is always long, the phone wait is long and the online pharmacy almost never works, Im just ready to transfer back to cvs. Only good thing is they are open most of the time. Oh and they claim they are upgrading there system so that's why we wait so long but they've been upgrading for like 6 months now.
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December 2022 by Lisa Garner
Experience, wait time, atmosphere is awesome. Customer service is excellent thank you John Hopkins. I would not trade them in for another pharmacy. To everyone on the team keep doing what you do and thank you for your services!!
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December 2022 by M T
One of the worst pharmacy to visit. The staff are really nice but the wait times are ridiculous. I don't care what time of day or week it is, the lines and wait times are long. I feel bad for the many patients I see who are in pain or was discharged that have to wait in the lines. I will be transferring my script to another location
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September 2022 by craig schointuch
Well, this pharmacy isn't the greatest. That being said you go there because it's convenient. They always have my medication and always open. It must be he'll to work there. So you have to have some compassion for the counter person. If your a patient and need a prescription filled just know you have to wait. My average wait time is 1.5HR. Again just appreciate they are always open regardless of holiday and usually always have medicine in stock. It can be bad and long wait times. Just be patient
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September 2022 by TJ conway
I called to refill my daughter's prescription and as of writing this review, I have been on hold for over 30mins just to confirm my address 3e3e
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August 2022 by Edmund Asante
I wish there was a way to give zero star. This pharmacy is the worst of worst. Terrible communication and also no one seems to know what their doing. Am appalled that a huge hospital like this has the worst service for pharmacy and some of the staff are not professional
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July 2022 by Joshua Reynolds
I have had nothing but good experiences with this pharmacy until they put in a "new pharmacy system to better serve you". Now if you call the wait times are never less than 30 minutes and today it was 39 minutes. Also, it appears that it is not possible to put in a prescription and have it ready the next day. Myself and four others in the line I was in all had to wait while they put our prescriptions together right then. None had been started yet despite being in the system for a few days. So, what is up with this system? Presumably they changed it because there is a benefit to someone somewhere. It is not obvious to me what that benefit is.Three weeks ago I would have said this was the pharmacy you should use, they have everything in stock, hold times low if any, and quick turnaround. But now? I'm going to switch my prescriptions to Walgreens.
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July 2022 by Sam Thornton
This Pharmacy is a joke. Poor customer service. Yeah prescription is never ready when they say it’s going to be ready your prescription always ready a week later never again. I do not recommend this pharmacy to no one. This is the pharmacy from HELL
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June 2022 by Sara Hughes
Longer wait times than what they say. I’ve had them call and tell me my script is ready and it’s not.
