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April 2024 by M Eazy
Staff is horrible and unprofessional. Needs training. It’s takes 3 hours to service 7 to 8 people in the drive-thru line. To make matters worse, the drive thru line is the only thing that’s open. Pathetic!
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March 2024 by Fayevor Harris
This KFC is good. The service is good and the food is great especially the coleslaw is always fresh.
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March 2024 by Gnt Llc
Pretty bad
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February 2024 by joe gilmore
Chicken was spicy supposed to be original and they didn't give me my 6 biscuit Westside KFC is trash close it
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December 2023 by Adrian G.
I ordered on DoorDash and have no idea what they sent me. It didn’t look or taste like KFC. It was a bucket of rubber.
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October 2023 by Persial
If I can give it zero stars I would I was only working here for 3 weeks I got fired because the manager didn’t know how to handle a situation the right and correct way and then after I got fired on top of that I had 5 days that week I only work Monday Wednesday and Sunday and I only got 70 dollars pay so not after wrongful termination to the employee because another manger did something that was not professional they don’t want to give me my pay I believe they mess up my pay to be smart and also the general manager scream and don’t have a conversation like a adult I was pose to be getting paid at least 240I only got paid 70$ be aware do not go here to work
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October 2023 by kelly graham
Loved
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October 2023 by Deandre Hall
Super long wait!
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October 2023 by Vonnie Maynard
My child who is 16 years old worked at this location. There is a general manager there by the name of tinka who kept trying to get her to ring on other people's register. Every time I explain to my child that that's not what happens she addressed it and they made her clean up. The store is so unprofessional it's ridiculous. I went to the manager about my child's last paycheck and she just over talked me she had no customer service skills whatsoever. She then proceeded to try to yell in over talk me. I've never had to deal with something like this. Tinka explained that because they are a franchise if I call corporate there was nothing that could be done. This store is always disgustingly dirty it smells like a bathroom when you walk in. The food is horrible old and soggy. Corporate definitely needs to look into this store and give them a facelift. Just because it's in a bad area does not mean that it has to stay in this condition. Tinka needs a class on customer service because obviously they let anyone become a general manager!
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October 2023 by Darrell Fletcher
Poor customer service. Walked in waited 5 mins before manager and staff acknowledge me.
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September 2023 by Faith Maya Owhonda
I came here and got French fries, the people I was with got sandwiches. The food was surprisingly good!! I was pretty shocked by this, but it was all delicious. The fries were SO good! We saw them making the fried chicken fresh. The customer service was also great. I mean wow, I’m still thinking about those fries!! I’m usually a Popeyes person, but with how good the food was, I may need to switch over lol. There’s plenty of parking and it’s near the shopping center so it’s a great place to stop and eat. The inside could use a renovation and an update, the chairs and tables are very old.
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September 2023 by Lennea B.
This place doesn't look like it should be open I'm taking a chance eating hereGet up to the speaker and they only have breast and legs ok we'll give me the leg and thigh box I'll gladly take breast over thighs .... The cashier was blah....
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September 2023 by Jay V
Placed an order via Doordash, came to pick it up, the manager told me "someone had already come, shown the order on their phone, and picked up the order" -- Not possible -- I try to inquire further and she got hostile yelling at me that it's not her problem and that I need to talk to Doordash .... Contacted Doordash support, they tried calling the store number twice, no pickup, goes to a Verizon Wireless Voicemail ... This is the second time they've messed up my order like this, last time they said "they didn't get the order" and literally as I was driving away I got the notification that my order had been cancelled by them.... Please do yourself a favor and go elsewhere, unfortunately this isn't a place worthy of your money.
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August 2023 by Lauren Renee
The service is the worst!! I've been here several times over the last 10yrs and no matter who they hire they always have a poor attitude. While I waited for my food the cashier was rude to an elderly woman who couldn't see their menu and had bad hearing the setting area needs a new makeover looks like it hasn't been redone since the 90s the overall feeling was depressing the area around the restaurant IS dangerous be careful especially after dark!
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July 2023 by Nya Hopkins
Very bad customer service . They are also rude and and surprisingly dismissive to
