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March 2024 by Daman Hamlet
Customer service needs improvement. Some people would love to order promptly, then get ower food and then leave.
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March 2024 by Mischele Quarles
Unacceptable service at KFC on Parkville. I attempted to contact this KFC regarding the potpie was not included with the order I purchased. Why, I rated this location so poorly, no one would answer the phone so that a resolution could be render such as refund or pickup the potpie. I’m so disappointed with them, live to far to just go there without knowing what to expect.Kid-friendliness: Grandson love the drumsticks.
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January 2024 by Adrienne Nelson
$20 fill-up is the way to go!
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January 2024 by Rita Ross
The food was trouble tasty very old not good at all.
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January 2024 by Keare Johnson
The food is good.
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December 2023 by Diamond Royster
The guy with the small twists was very unpleasant I wanted to get to the spicy wraps and he said there was only enough for 1 instead of dropping tenders ! it was 9 o’clock pm I also asked was the fries going to be fresh he stated no it still gave me almost cold fries. I gave the fries back and told him I want fresh fries which he made. That’s the only reason I gave two stars. I get so tired of going to these fast food, restaurants and getting poor customer service for someone that also works in food service management. He needs to be trained again. I would never give out cold food and if it’s not enough tenders for what they want I will drop fresh tenders and just let them know it will be a wait not ask them do they wanna wait if you close at 11 PM that’s two hours till closing. Why not just ask the cook to drop fresh tenders I will not recommend this location
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December 2023 by Daniel Montague
I think they are doing the best they can. Labor is short everywhere.Got my order in and given a cup for the soda fountain, but the machine wasn't on yet. This was 12:30pm. They got us drinks from behind the counter.Did not get to ask for dipping sauce for the tenders. Good thing I didn't really need them.
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December 2023 by Pamela G
Service is horrible New manager at this location is terrible.. need better staff ..
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November 2023 by Anthony Mackey
The tenders where good reminds me of back in the day
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November 2023 by Oooo Aaahh
How do you make money with the doors always being locked it’s 6pm every time I try to get dinner here around 6 doors
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November 2023 by Zane
Forgot my large Mac and cheese and the famous bowl is super watery, scared to even eat
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October 2023 by King M.
So I waited a hour for my food it wasn't cooked all the way I didn't get no assistance on how long my food was gonna be I didn't get offered anything for the wait.and my food was just thrown in the box.the worst kfc I ever been to in my life.if I can 0 stars I would.
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September 2023 by L Youngt
I was disappointed. Not the KFC food I remember. Original style lacks texture, very oily.
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September 2023 by SHANARRA SHULER (SHAY-BUTTA)
Food is not good at ALL. ( chicken , tenders , or nuggets ) I tried all three and all was horrible.
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September 2023 by Oneness 92 (David Dakarai)
What is going on with fast food establishments? The level of service is unbecoming. I was in this location today, and a older gentleman placed his order, they didn't have the pieces he desired so he agreed on a substitute (Drum Stick) he was cool about it. They gave him his order, he checked it and they GAVE HIM A MINI WING DING. A DRUMETTE. He was visibly upset and wanted a refund, which was rightly deserved. They told him they don't do refunds, and ganged up on him verbally like he did something wrong. Treated him FOWL. 0.5/4. Do Better. How was it his fault? Then told him to sit down for 17 minutes and wait for the new batch?? Close this store! Gave him A WING DING. Not a Drumstick, and acted like he was the problem ??♂️. A Wing Ding!!
