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March 2024 by Kevin Jones
Fast drive through very clean inside very curious staff 3/12/24 ?
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February 2024 by Amanda Taylor
Excellent
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February 2024 by Robert Gamber
Broken door made me drop my drink. Took forever to get my food. The people there had no idea what my order was after they took it. Just set my food on the counter didn’t even acknowledge that it was for me or mine. I won’t be going back.
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February 2024 by Anita M Charles
Dirty. And as expensive as that chicken is, the pieces I received were small. The restroom and lobby seemed clean enough but where the food was being prepared was just filthy. The one redeeming quality was that the employees were nice.
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February 2024 by Raymond Kerr
Catonsville location always has hot and ready chicken. The service is sometimes slow and a little aloof, but well worth it.
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February 2024 by Susan Pasfield
Cold wintery night called for comfort food, so we went to drive through and ordered two chicken pot pies. Got home, and astonishingly there was NO chicken at all in EITHER pot pie. Nice crust on top, lots of floppy gravy, but absolutely NO CHICKEN. Felt totally ripped off!
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January 2024 by Mae Fitzgerald
Chicken Pot Pie ? had no potatoes and very little chicken or veggies. So
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December 2023 by Carlita B.
finger licking
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December 2023 by Lillian Brown
Polite customer service !
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November 2023 by Ken Adkins
This was the cleanest fast food restaurant I have been into. The staff was very friendly and was hard at work keeping the place clean.
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November 2023 by amosina 1208
The manager, employees were so nice and sweet specially when they closed the door and told us to pickup from the drive thru and they came put to give us our order. Usually when stores are closing, employees behave super bad.
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November 2023 by Heavy Hemi
Every pickup order has always been incorrect. The 3rd time was not the charm for me.
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November 2023 by Darrell Fletcher
Arrive hear ans at 1030 A.M., door was locked. I tried the door at 10:40 A.M., door still locked. Gentleman walk to the door then walk away after seeing myself and 3 other customers waiting. Went to the drive through around 10:45 A.M., there was a car in front of me waiting for someone to answer the drive through after waiting 5 mins the car in front pull off I pull off and the 2 cars behind me pull off. I don't care what time of day you come here it's always an issue. They lock the lobby door around 7-8:30 P.M., almost daily before 9:30 P.M. If you arrive after 9P.M., no more chicken being cooked and you either purchase what's available or nothing at all. I am never coming back here again. Customer Service is bad and rude.
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November 2023 by Mariah Marshall
This KFC gave me fake money back n cash ! N wouldn't give me a refund after I had proof ...check ur money ..
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November 2023 by Tree F
When i pulled up there were 2 customers in the drive thru and zero customers inside. 3 employees were standing outside smoking cigarettes and 2 employees sitting inside looking at their phones. I got in line and noticed no1 was talking at the speaker. About 5 minutes go by and the first guy drives off without having his order taken with the next guy leaving too. I pull up to the speaker and eventually have my order taken. I get my order at the window and am told theres no ice (ok no biggie) and leave with my order. Buscuit was stale af and really regretted even going there after being reminded of just how bad this place is. Every time i go here its always such a bad experience and im pretty sure the last time i came here i also drove off without even having my order taken. Its a miracle this place is still in business the employees are always lazy af. Its a shame because i used to love kfc but ill never go here again i just thought maybe things have improved since last time