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March 2024 by Shirley Naylor
I love this pharmacy because the employees do their best to get my prescriptions right and give them to me as soon as possible.
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February 2024 by Angel Trusty
Been with this pharmacy for over 5 years and in the past 2 they have been horrible. I happen to have a lengthy list of prescriptions. Almost every month I have to remember to.call them to fill with refills still available. They take over a week to fill. The people answering the phone are so rude and impatient.
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June 2023 by Kate Hudson
RE: Mistake on order. Terrible customer service. Rude.If there were an option to choose zero stars, I’d have done so.This is hands down the worst experience I’ve had fulfilling prescriptions, and as a woman who is well travelled and is on several different medications, that is saying a LOT. I am a Type 1 diabetic with blood sugar that is oftentimes very unstable, so I have to not only take several insulin shots daily, I also test my blood sugar often.I went to this pharmacy after a doctor visit from a physician in the building, to fulfill several different prescriptions including diabetic supplies, which my doctor had already sent in. The Pharmacy Technician William seemed frazzled and overwhelmed with his work load. I told him I’d be back in ten minutes to pick up my prescriptions, and when I did he gave me the prescriptions that were available, and told me that I would get the remaining delivered to my home in the next two days. Since I had all of the necessary supplies and meds for the next two days, I was fine with that and went home with a bag full of my prescriptions.This morning when I went to retrieve the insulin pen needles, which were part of the prescriptions, I realized they were not in the bag. I left a message for my physiatrist asking her to call in the prescription again, and proceeded to dose myself with a day old dirty needle (has no choice). When I called the pharmacy to confirm that my physician called in the pen needle script again, I was told by the Pharmacy Technician William, that he had made a mistake and ‘forgot’ to put in my insulin needles. I explained to him how serious this is, and that I have twice that day dosed myself with dirty needles because of his little mistake. He immediately went into defensive mode, and told me that I was ‘rushing him’ and that is why he made this egregious oversight. He seemed very agitated, and proceeded to tell me about his stellar work ethic, then he put me on hold to speak with the store manager. The store manager was rude and told me I was being difficult. Long story short, I’ve been sticking myself with dirty needles all day today and probably tomorrow until my order gets delivered to me. The icing on the cake is when the store manager told me that I was fourth on the delivery list and he can’t guarantee what time my prescriptions will be delivered.Terrible experience. Never again will I use this pharmacy.
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August 2022 by Denise Arrington
They are like family. Friendly and accomodating.
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July 2022 by Shirley Lapt
Ever since I started getting my meds from there about a year ago I've never had a problem with the staff or receiving my meds. If I have a question about anything I can always get help. The staff is very professional, courteous and very polite. From my experience I would recommend them.
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December 2021 by Ashley Rozanski
Love this pharmacy! Most of the big chain pharmacies seem to have forgotten the value of customer service and support. Found Lifeline (Glen Burnie location) a few years ago and so thankful that I did. They always have my prescriptions, will go out of their way to address any issues or concerns and also solve them! Both locations are wonderful and have such fantastic employees
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April 2021 by mary cole
great place to do business
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January 2021 by Ashley Rozanski-Wilhelm
Love this pharmacy! Most of the big chain pharmacies seem to have forgotten the value of customer service and support. Found Lifeline (Glen Burnie location) a few years ago and so thankful that I did. They always have my prescriptions, will go out of their way to address any issues or concerns and also solve them! Both locations are wonderful and have such fantastic employees
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April 2020 by Lisa McDonald -DGS-
Best Pharmacy for personalized care. Always very helpful and pleasant
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February 2019 by CARLOS FIGUEROA
Some of the most reasonable prices in Baltimore. Friendly & courteous staff, always willing to help you get what you need.
