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October 2023 by Autumn Goodwin
Lots of high quality refurbished electronics and a great place to drop off used electronics that might have some life left in it or useful parts! They also do repairs!!
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August 2022 by Mia Melicosta
Fixed my computer's fan and added 8GB ram, quickly and cheaply.
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July 2022 by Beth Thomas
Ed is my new Hero! My laptop keyboard was not working correctly. AGHHHHHHH!!! I brought it in, and my Hero, Ed, had it cleaned up and Ready to Go today! So Happy!!! Thank you!
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April 2022 by Common Sneb
Had a fantastic experience taking my Cintiq drawing tablet in. The guy who worked with me gave me a clear diagnosis of the issue and went out of his way to find out everything he could about the problem before dealing with it. 100% will be going back for future tech issues and I completely recommend them to anyone.
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April 2022 by Evan Toth
The owner is crotchety and it's not in a great location (although I don't know if any of Baltimore is a "great" location)I was able to get a used keyboard for $20 which saved my day
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October 2021 by Katia B.
This place is terrible. They sold me a refurbished computer that did not work. I returned it and they exchanged it for another one that was so old that it was not compatible with anything. They exchanged that for one that worked in the store and then when I took it home would not stay on. When I took it back they told me that it was a motherboard issue and I owed them over $500 to fix it. These people are a a total fraud. Do not give them your money.
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September 2021 by Keith Epps
Good Food Fast Service
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July 2021 by David Conn
Great service. Very honest. Good expertise
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July 2021 by Patrick Edwards
VERY disappointed experience. Called the shop to ask about a potential repair, however the owner was extremely rude and impatient on the phone, and won't even give a rough quote for the repair. Overall it just felt like nobody knows about computer like he does so everybody should just shut up and listen to whatever he says -- not a respectful and professional way to do business at all!
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June 2021 by Chiamaka's
They fixed my laptop in a day and price wasn’t bad at all!
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February 2021 by Ana Duvall
I can't possibly stress how wonderful this shop is. They've helped me with such a variety of things over the years. Laptop issues, speaker on my cell phone and even took in my old car radio for recycling!Hardware recycling, laptop fix, computer repairs, cellphone repairs. Just a fantastic place!!
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February 2021 by lovingme sometee
Didn't go. Expensive! I Called earlier this year about a cracked screen on my HP laptop and was quoted between $100 to $130 dollars.
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December 2020 by Brian Eggleston
I didn’t buy anything but took a broken tv off my hands without charging a recycling fee.
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December 2020 by Dakota H.
This is a review of the service that I received at the UTX (Ultimate Technology Experience) Hamden location during 2020. I took in three hard drives to be tested. The technician at the store said that one of the cases was damaged all three were functional, but that one needed a new case. I was told that it would take a few days and that I would receive a call when the work is completed. It took about 2 weeks for me to hear from them that they had completed the installation of my external hard drive into a new case. When I got home, I discovered that the hard drive had been completely erased. That hard drive had contained the music that I had collected since I was a teenager. Now my collection is gone. I called the store back and asked if they could fix it. They told me to bring it back and that they would try to recover my music and call me when it was done. All of this happened in April. I didn't receive my hard drive back until October of this year still with no music. My collection was very important to me because it had music that I had collected over several decades. It turns out that I cannot download my collection from iCloud. If the technician at UTX had not reformatted the drive, I would not be having this problem. In the future, I will take my electronic devices to another service provider.
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November 2020 by Dark Edge
They fixed my laptop in 2 days. Major props for that.
