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March 2024 by Ashbrook Doodlebops Gautier what what what
Very rude old ugly woman cashier.
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February 2024 by Oscar Rivas
Very lousy secretariat
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February 2024 by Sara Brown
Large self service auto parts yard. Well organized and new cars and trucks are rotated in regularly. I deducted one star because the checkout process is very slow so expect a long line to pay for parts on weekends. Also tell them if you don't want the "extended warranty" because they automatically add it without asking you or telling you.
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December 2023 by Mario Puma
Not as good as before, now they jack up the prices , as always bad customer service , looking another place to buy parts
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November 2023 by Ian Bascombe
The best thing about the location is (....you can find amost every part you are looking for..) but one of many things that were upsetting...they don't ask you if you want to add on warranty they automatically add it on ..they charge you for everything ..including nuts and bolts if they are on the part you want....take exactly want you came for .. make sure before you leave that location double check your bill and find out what you paying for ..they have fees ...like core fees.we all go to the junk yard to get parts and also save money .... but the price paid ..you are better off going to the dealership
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November 2023 by bill christy
Prices are higher than new parts and engines are too high. Better off going to Eastside recycling. Cheaper and they pull it for you without charging you to pull it
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October 2023 by Keion Corujo
not sure if cars be in the right spot or not but my main concern and I PRAY they see this, TAKE BETTER PICTURES!! NON BLURRY PICTURES AND PICTURES OF THE WHOLE CAR IN FRAME AT LEAST ONCE WOULD BE VERY HELPFUL.
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July 2023 by Mike
After years of pulling parts and without notice the company decided the independent pullers can no longer pull parts for customers they hired their own staff to pull parts. As a family man with kids to feed a note would have been nice. Gonna miss the great staff Big Will and all my customers!
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July 2023 by Hubert Jones
The process of arranging the selling of my car was smooth. However, the pickup process was not so good. I called to make arrangements for the pickup and explained that I lived out of state and would drive to Baltimore and meet the tow driver at their Hawkins Point Rd. location with the title. I explained that the dealer was already made aware of the pickup. Just stop at the service department to pick up the key. The representative said okay.While driving to Baltimore, the tow driver called to verify the pickup. I told him that the dealership was expecting him. He immediately told me that he couldn't tow the vehicle unless I was at the vehicle. This was around 10:45 am. After fighting the Baltimore traffic, I arrived at the dealership around 11:50 am. To make a longer story shorter, I had to wait until approximately 2:00 p.m. for the tow truck to arrive. The driver was very professional and pleasant. Otherwise, I would rated this business as a one (1). Next time, I will select another business.
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May 2023 by Steve Kosker
Huge waste of time. You look at their website on your way out the door to make sure that the car that you were there for is still sitting there. You spend 15 minutes driving there and when you get there not only do they not have that car they have a bunch of cars that they weren't even supposed to have. They have no idea what they actually have. Save yourself some time, life is too short to spend it wandering around in a junkyard just hoping you'll find another car like yours instead of the one that you came to look at which mysteriously disappeared within the last 15 minutes. Go to Erdman at least they know something about what they're doing.
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March 2023 by David Cruz
Great customer service, the assistant in the front office was extremely helpful. She was very patient in explaining the whole process and answered all of my questions. The layout of the establishment is is clearly displayed and very accesible to customers. There are also signs in years that make it super easy to find the location you are looking for. I will definitely be coming back whenever I am in the need of parts for my vehicle!
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March 2023 by David W
Trash. This is not a legitimate business at all, they don't even have a phone number to reach them on for your concerns. Watch out for the unreasonable environmental add on fee at the counter.
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March 2023 by Adolfo Rivas
I don’t have complaints about the parts I found what I needs but when I was ready to pay the cashier try to charge me $128 just for 2002 Honda civic passengers side fender, it’s crazy that happened 02/19-2023 at 3:48 pm, I’m feel so disappointed.
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February 2023 by Rick Fig
Nice yard and lots of cars. I gave it 3 stars because they automatically charge you for a warranty without asking you if you want it. Check your receipts because it does add up. I went in twice and told the disgruntled guy at check out that I didn't want the warranty and I think he upcharged me anyway.
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February 2023 by Michael Chinea
Awesome place to get your parts great staff and they have parts pullers there if you can't get the parts yourself they will get it for you for a very affordable fee what a great place to get your car parts
