Lord Baltimore Uniform Rental Services is a well-established, locally owned company that focuses on attentive customer service. With an A+ rating from the BBB, they offer a wide range of rental services, including cotton and blended uniforms, flame-resistant and high-visibility garments, medical, food service, and corporate casual uniforms. Additionally, they provide gym towels, floor mats, microfiber towels and mops, salon towels, kitchen towels and aprons, fender covers, and shop towels. The company serves a diverse range of industries, including automotive, property management, manufacturing, agriculture, building trades, service-related businesses, colleges, hospitals, and healthcare services, across Maryland, Northern Virginia, Washington DC, Delaware, and Southern Pennsylvania. Customers consistently praise the company's exceptional customer service. The sales team, led by Joe, is highly knowledgeable and goes above and beyond to ensure clients' needs are met, even personally visiting locations to measure employees for the perfect uniform fit. The delivery team, including Bob, Troy, and Charlie, are reliable, friendly, and accommodating, even during unexpected circumstances like office floods. The company's commitment to customer satisfaction is evident in their willingness to work closely with clients to provide seamless service and find solutions to any challenges that may arise. Overall, Lord Baltimore Uniform Rental Services is a top-notch provider that offers a wide range of rental services, outstanding customer service, and a proven track record of exceeding client expectations.
I have received the highest quality customer service from Lord Baltimore. They are customer-centric and solutions oriented and always deliver well beyond their promise. Top notch.
December 2022
My company uses this place and we havent had any problems. Everything from here is great
March 2021
Fantastic customer service , quick , and amazing follow up. They truly listen to the goals of their customers and go the extra mile to get done.